Back

Gates Honda

Richmond, KY

4.9
299 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
Contact Dealership

1180 Dr Robert R Martin Bypass

Richmond, KY

40475

Directions

By Type

Showing 299 reviews

March 28, 2019

Easy P Z Travis really made the purchase process easy for me! I was dreading going to the car dealership, but I immediately realized Travis was different that More

by Hummingbirdhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your new Honda! Thank you for allowing Travis and Gates Honda to earn your business!

March 27, 2019

Amazing customer service The reason I’m giving a 5 star rating Travis is because he was very welcoming and also knowledgeable about the vehicle I was interested in. He has eve More

by Justin123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you very much for sharing your kind words and your 5-star review of Travis and Gates Honda! Of course, if you need anything, let Travis or anyone of us at Gates Honda if you need anything!

March 27, 2019

Excellent Customer Service I recently bought a car from the Gates dealership and received beyond excellent customer service from Matt Slusher. I highly recommend going to Gates More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you very much and we're pleased to hear Matt was able to offer you an excellent customer service experience! Your recommendation and 5-star rating means the world to all of us at Gates Honda. Thank you so much!

March 26, 2019

Best customer service in the business I leased my Toyota from Matthew Slusher and will definitely be coming back after my lease is up to buy another Toyota or maybe a Honda! The Gates Auto More

by Linds42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you for sharing your purchase experience with Matthew! Thank you so much from all of us at Gates Honda and the Gates Auto Family!

March 26, 2019

AMAZING SALE EXPERIENCE! Travis was so GREAT to work with! Will definitely recommend him to all my friends! Couldn’t ask for a better sales experienece! Thanks again! More

by Jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

That's so great to hear and thank you for allowing Travis and the family at Gates Honda to serve you! Congratulations on your purchase!

March 24, 2019

Buying my new car. Very Very nice people to deal with I went on one day and came back 2 days later, love the car I picked out. The salesman was easy to deal and not pus More

by Miss New York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Reed, David Johnson
May 15, 2019 -

Gates Honda responded

Thank you so much for your kind words of Monica and David! The time you took to offer your feedback is so appreciated and thank you for allowing Gates Honda to earn your business.

March 24, 2019

Feeling good about our new car. Our initial contact was with Kimberly. She was very professional and knowledgeable in helping us understand the pro's and con's between a Pilot and More

by happy guy
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Seeberger
May 15, 2019 -

Gates Honda responded

Thank you very much for providing your purchase experience with us! We appreciate your feedback and allowing us to earn your business. We continually strive to refine our processes to improve the guest experience and we apologize for extended wait for your paperwork. We appreciate your patience and your kind words about your experience.

March 23, 2019

CPo crv Very good person I Would recommend to anyone. Very knowledgeable. Asked several questions and got good answers. Showed us all the features for this More

by Grumpy1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you for your feedback and 5-star rating of us! We so appreciate it!

March 23, 2019

Certified CR-V from Matthew Matthew was a very knowledgeable young man, answered every question that we had, very polite, professional, efficient. A definite asset to any employ More

by tabsd102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
May 15, 2019 -

Gates Honda responded

Your kind words are so appreciated and we thank you for allowing Matthew the opportunity to earn your business. Matthew works very hard for his customers' so we're pleased to hear your experience was an enjoyable one. Thank you for your kind words and trust in us!

March 23, 2019

Got a certified Honda Civic Car is well maintained and clean. Quick response and best customer support. Hassle free processes and paperwork. Developed a good trustworthy custo More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Settles
May 15, 2019 -

Gates Honda responded

Thank you for sharing your purchase experience! We hope you enjoy your Honda Civic!

...
18
...