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Gates Honda

Richmond, KY

4.9
295 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 295 reviews

March 20, 2019

The Car of my Dreams This man, this angel sent from the Lord above, helped me get the car of my dreams. It's a 09 Honda Accord. Not to new, not to old, just the right amou More

by Afritz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Always our pleasure to serve you! Congratulations on your Honda Accord!

March 20, 2019

Excellent experience Working with Travis to suite my car needs well exceeded expectations. While being very professional, he made me feel comfortable about trusting someon More

by Rady123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you for taking time to share your purchase experience with Travis!

March 19, 2019

They work hard to suit your needs Very professional sales person and staff. Love my car. Would definitely recommend. Travis went above and beyond to help me get the car I wanted More

by Civicsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your purchase! Thank you for allowing Travis and the Gates Honda team the opportunity to serve you! Always a pleasure to find the perfect vehicle for our guests. Thank you for your kind recommendation!

March 19, 2019

Thanks Ms. Reed Got thank my hard working sister for putting in all the time to get me a truck, and Brian for making it happen! Thanks Again. More

by RREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Reed
May 15, 2019 -

Gates Honda responded

Thank you! It is always our pleasure and we're pleased to hear about your truck purchase! Thank you so much for your business!

March 17, 2019

Patrick was Amazing! I went to this dealership solely with the intent to test drive one of the Honda Civic Hatchback models but was very surprised by how professional and More

by rbale9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Thank you and congratulations on your vehicle purchase! Patrick is amazing at what he does and he places his customers' needs and wants above everything else. We're so pleased to hear you experienced that level of service from Patrick. Thank you from the entire Gates Honda family!

March 16, 2019

Easy lease transition to car purchade Matt Slasher was very helpful when we decided to keep our leased car. He made the purchase easy and provided a number of alternatives. The process was More

by Tom L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you so much for taking time out to share your purchase experience with Matt! Congratulations!

March 15, 2019

Gates Honda is my forever dealership Big thanks to Alan and Matt for making my experience a smooth one! They both went above and beyond to make sure I got the car I wanted! More

by Kiffenkhacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Slusher
March 15, 2019

Yee Haw Kimberly at Gates Honda will get you right! They can get anything you want! Great customer service and personable staff. Highly recommended. Get chu s More

by BcTackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Honda CRV round 2 Closed my second lease on a Honda CRV with Gates and Travis and couldn't be happier. There was some back and forth and a few tense moments in the nego More

by Smith2104
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Settles, Travis Stine
March 15, 2019

Amazing customer service Travis is easily the best person I have ever worked with when it came to getting a car. He made the entire process painless and is really there to hel More

by DK109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
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