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Gates Honda

Richmond, KY

5.0
297 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 297 reviews

March 21, 2019

Great experience A great experience overall. Patrick Ellis, Gary Settles, and Brian McMahan were outstanding and extremely patient and helpful. We told them our needs More

by BCotton1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Settles
May 15, 2019 -

Gates Honda responded

This is great to hear! Thank you for offering your kind words and recommendation of Patrick, Gary and Brian! They each work extremely hard for their customers' so it's wonderful to see you were able to experience this first hand. Thank you for allowing our Gates Honda family serve your family.

March 20, 2019

Great! Very resourceful help while researching and viewing different options. As an indecisive consumer, I so so appreciate the help that I received while ca More

by Vada222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Always our pleasure! Thank you for allowing Gates Honda to serve you!

March 20, 2019

Excellent experience Working with Travis to suite my car needs well exceeded expectations. While being very professional, he made me feel comfortable about trusting someon More

by Rady123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Thank you for taking time to share your purchase experience with Travis!

March 20, 2019

The Car of my Dreams This man, this angel sent from the Lord above, helped me get the car of my dreams. It's a 09 Honda Accord. Not to new, not to old, just the right amou More

by Afritz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Always our pleasure to serve you! Congratulations on your Honda Accord!

March 19, 2019

Thanks Ms. Reed Got thank my hard working sister for putting in all the time to get me a truck, and Brian for making it happen! Thanks Again. More

by RREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Reed
May 15, 2019 -

Gates Honda responded

Thank you! It is always our pleasure and we're pleased to hear about your truck purchase! Thank you so much for your business!

March 19, 2019

They work hard to suit your needs Very professional sales person and staff. Love my car. Would definitely recommend. Travis went above and beyond to help me get the car I wanted More

by Civicsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
May 15, 2019 -

Gates Honda responded

Congratulations on your purchase! Thank you for allowing Travis and the Gates Honda team the opportunity to serve you! Always a pleasure to find the perfect vehicle for our guests. Thank you for your kind recommendation!

March 17, 2019

Patrick was Amazing! I went to this dealership solely with the intent to test drive one of the Honda Civic Hatchback models but was very surprised by how professional and More

by rbale9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Gates Honda responded

Thank you and congratulations on your vehicle purchase! Patrick is amazing at what he does and he places his customers' needs and wants above everything else. We're so pleased to hear you experienced that level of service from Patrick. Thank you from the entire Gates Honda family!

March 16, 2019

Easy lease transition to car purchade Matt Slasher was very helpful when we decided to keep our leased car. He made the purchase easy and provided a number of alternatives. The process was More

by Tom L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Slusher
May 15, 2019 -

Gates Honda responded

Thank you so much for taking time out to share your purchase experience with Matt! Congratulations!

March 15, 2019

Found the right car for me Travis helped me find the car that I needed. I had some specifications that I needed going in, and Travis found a car that fit all of them and never More

by Anthony.devarti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
March 15, 2019

Great costumer service Travis was very helpful during the car buying process. He was not pushy but gave us the information we needed and answered any questions we had. Overa More

by Michele3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Stine
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