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Gates Honda

Richmond, KY

Overview
Reviews
Vehicles
4.8
286 Reviews
Call Dealership (859) 779-1000

1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 286 reviews

February 24, 2023

Had a wonderful experience after consistently having issues with 2 other dealerships! The service, product, and experience left me an extremely happy customer! More

by annandjanay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight O’Neal, Brian McMahan
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Helpful
January 24, 2023

Very nice staff! Dom Eubanks really went above and beyond to make our truck buying experience easy and fast! More

by Natosha.moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don. Eubanks
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Jan 24, 2023 -

Natosha.moore responded

Very nice staff! Dom Eubanks really went above and beyond to make our truck buying experience easy and fast!

Jan 24, 2023 -

Gates Honda responded

Thank you so much Natosha for sharing such an amazing review of your truck purchase experience with Dom! You're feedback is so appreciated by the entire Gates Honda team!

Helpful
December 13, 2022

Almost purchased a 2023 CRV from Kimberly Wesley but her sales manager blew the deal She was a very nice lady and a great sales person. More

by kycatadj
Recommend Dealer
No
Employees Worked With
Kimberly Wesley
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Helpful
November 15, 2022

Professional employees who make you feel like your family! Clean showroom, bathroom, and friendly salesperson! More

by Betty Flynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight O’Neal. Gets a 10 star! I have sold furniture for last 30 yrs! He is one of a kind, has family photos puts you at ease from the moment he says hello welcome to Gates today person today! , Brian McMahan
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Nov 22, 2022 -

Betty Flynn responded

Professional employees that made me feel comfortable! Clean showroom with shiny autos and nice clean cut salespeople. I got all questions answered. I would recommend Gates Honda in Richmond, Ky to anyone shopping for a used or new vehicle. Yes I purchased with the help of a great salesman named Dwight O’Neal.

Helpful
October 18, 2022

Gates Honda is hands down the best dealership in our area and surrounding areas! I have purchased multiple cars from them and will continue to in the future! Alan Scott and Kimberly Wesley in sales are the More

by jennifer.dobrzynski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty, Alan Scott, Kimberly Wesley, Mark Rubin
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Helpful
October 10, 2022

Customer service was great! Very friendly and informative. Made sure to listen to every request and question I had. More

by paigestamper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Camara
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Helpful
September 27, 2022

Gates Honda was wonderful to work with,they went above and beyond to make sure my deal got done I am very thankful More

by Kristy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Camara, Lance Royalty, Chris Wilson
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Helpful
September 16, 2022

Salesman Austin M at Gates Honda did a great job finding me a car. He was very professional, knowledgeable and personable. I’m very please with the service and the kindness of Austin and Management. More

by ewilliams7551
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mikel, Alan Scott, Brian McMahan
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Helpful
August 30, 2022

We are so pleased with Kimberly she really went above and beyond for us. This is our 5th Honda from Gates Kimberly has sold us the last 4. She makes us feel like family when we are there. We will be back. More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott, Kimberly Wesley
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Aug 30, 2022 -

Mark responded

Make sure you do what ever it takes to keep Kimberly!!!

Helpful
August 20, 2022

We've used Austin Mikel twice now and he's been wonderful! He goes above and beyond to make sure you're happy More

by BRodgers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Mikel
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Helpful
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