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Gates Honda
Richmond, KY
295 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 295 reviews
May 10, 2022
We recently had a very pleasant buying experience at Gates Honda of Richmond. I initially dealt with friendly, helpful Sales Manager Carl Naillieux who was honest and forthright. He connected me with S Gates Honda of Richmond. I initially dealt with friendly, helpful Sales Manager Carl Naillieux who was honest and forthright. He connected me with Salesman Dominic Eubanks. Dom was attentive, friendly, professional and knowledgeable. Following our trade in appraisal and negotiations, we settled on price. Honda offered a very competitive interest rate that we accepted. The Finance Manager was efficient, informative and friendly. Following the purchase paperwork, Dom introduced us to the many technological assets of our new 2022 Ridgeline RTL-E. The entire buying experience was efficient yet pleasant and relaxed. Following our 1st buying experience at Gates, we would highly recommend doing business with Carl and Dom at Gates Honda. New or used, give them a shot at earning your business. I look forward to years of pleasant, safe driving with our new vehicle. More
by tommy.noble
Employees Worked With
Other Employees :
Salesman Dominic Eubanks
December 28, 2021
Buying a car from Dwight P’Neal was by far the best experience. They were very professional and quick with the process. I will definitely be returning to do more business with GATES Honda Auto family. experience. They were very professional and quick with the process. I will definitely be returning to do more business with GATES Honda Auto family. More
by angieturpin623
November 09, 2021
Wonderful customer service….Dwight O’Neal made the whole experience easy and stress free. My neighbors recommended Gates and I’m so glad I went there for a new car. experience easy and stress free. My neighbors recommended Gates and I’m so glad I went there for a new car. More
by mjwenke
October 22, 2021
Dom and Allan were honest and helpful. Dom was knowledgeable. Several years had a poor experience with this dealer. How they made the situation right this time. Much better experience. knowledgeable. Several years had a poor experience with this dealer. How they made the situation right this time. Much better experience. More
by Annette
September 23, 2021
Great service. Very professional. I would recommend them very highly I have had another great experience at this dealership very highly I have had another great experience at this dealership More
by Tony41961
