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Gates Honda
Richmond, KY
299 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 299 reviews
November 09, 2021
Wonderful customer service….Dwight O’Neal made the whole experience easy and stress free. My neighbors recommended Gates and I’m so glad I went there for a new car. experience easy and stress free. My neighbors recommended Gates and I’m so glad I went there for a new car. More
by mjwenke
October 22, 2021
Dom and Allan were honest and helpful. Dom was knowledgeable. Several years had a poor experience with this dealer. How they made the situation right this time. Much better experience. knowledgeable. Several years had a poor experience with this dealer. How they made the situation right this time. Much better experience. More
by Annette
September 23, 2021
Great service. Very professional. I would recommend them very highly I have had another great experience at this dealership very highly I have had another great experience at this dealership More
by Tony41961
August 29, 2021
I worked with Kam and he helped me discover the Honda Accord which I fell in love with. He was patient while I test drove several cars and stayed late to make sure I was comfortable and then took even mo Accord which I fell in love with. He was patient while I test drove several cars and stayed late to make sure I was comfortable and then took even more time to train me on all the features. More
by Jeremy.will91
August 05, 2021
I cannot say enough about the outstanding service and care we received from Gates Honda sales representative Kimberly Wesley!!! She worked with my wife and I for over 2 months assisting and providing ess care we received from Gates Honda sales representative Kimberly Wesley!!! She worked with my wife and I for over 2 months assisting and providing essential knowledge that led us to recently purchase a new 2021 Honda Passport. We never felt pushed or rushed into a decision and she made the buying experience a very pleasant and enjoyable experience. If you are looking to purchase a new or used Honda I strongly recommend talking with Kimberly at Gates Honda in Richmond Ky!!! More
by DKT
Employees Worked With
August 05, 2021
Our interaction with the dealership staff was very satisfactory. Kimberly was very knowledgeable about the models of Honda we were considering. She was available for the times we requested, and answer satisfactory. Kimberly was very knowledgeable about the models of Honda we were considering. She was available for the times we requested, and answered all our questions. Brian and Allen were straight forward and informative about the financial process. More
by Mary Lou Muncy
July 15, 2021
Was looking for a vehicle drove through the lot 2 different weekend and found a Nissan, there was a lady name Kim came out and she let us test drive 4 or 5 vehicles to see if we liked them she was no different weekend and found a Nissan, there was a lady name Kim came out and she let us test drive 4 or 5 vehicles to see if we liked them she was not pushy and very patient with us , thanks for help More
by Richmond, ky
Employees Worked With
June 28, 2021
The folks at the dealership go out of there way to make you get a fantastic experience. you get a fantastic experience. More
by Topspeeding
June 26, 2021
