![](https://www.dealerrater.com/ncdn/s/11.20240528.717/Graphics/icons/close-x-orange.png)
Gates Honda
Richmond, KY
Filter Reviews by Keyword
By Type
Showing 288 reviews
Friendly, Accommodating, best experience This was hands down the best, smoothest, most friendly interaction I have ever had with a car dealership. I came in at the end of the month so they we This was hands down the best, smoothest, most friendly interaction I have ever had with a car dealership. I came in at the end of the month so they were pretty busy with things but they were still some of the most accommodating people. Regina was my Sales Advisor, Alan was the Sales Manager that I dealt with, and Brian was the Finance Manager that I dealt with. All three of them were extremely friendly throughout the time I was with them, and didn't once make me feel pressured through the process. Working with them through the process made things just feel very easy. Coming in to get my car serviced Jeff at the Service desk was also very helpful. 10/10 would recommend this family of dealerships to anyone looking for a pleasant experience. You can tell the people who work here genuinely enjoy coming into work everyday, and they have done an amazing job cultivating a family environment. I'll be looking forward to coming back to them for years and years. More
I love Honda ♥️ quality, durability,and best of all luxury. This is my 4th Honda love the 2.9% interest rate on the Odyssey. Very nice professional people all the way through the process of buying, in luxury. This is my 4th Honda love the 2.9% interest rate on the Odyssey. Very nice professional people all the way through the process of buying, in which I might add the process was super fast, maybe an hour and a half at most. Thanks Joey! More
Gates Honda/Joey Banbel #1 in Kentucky The recent experience that we had purchasing a 2020 Rav4 XLE from Joey Banbel was the best car purchasing experience of our lives and we have purchase The recent experience that we had purchasing a 2020 Rav4 XLE from Joey Banbel was the best car purchasing experience of our lives and we have purchased many from dealers across central Kentucky. Absolutely nobody is better at making the experience easier than Joey Banbel. His personality, knowledge, and personal touch and extra effort he made in making this transaction possible should elevate Joey to the best in the business. Due to our experience, trust, and relationship developed from this experience, I would love to establish Gates Honda/Toyota South as our lifetime dealership of vehicles for our family. I would probably pay a little more just to do business with Joey Banbel and the entire team of Gates Honda. More
Gates Honda was willing to work with me on getting me a great deal on a 2020 Honda Odyssey. The sales rep Ron was a very likable person, and extremely helpful during this process. I will gladly look at G great deal on a 2020 Honda Odyssey. The sales rep Ron was a very likable person, and extremely helpful during this process. I will gladly look at Gates Honda for any future vehicle purchases. More
Monica Reed at Gates Nissan in Richmond was extremely wonderful to work with. She made a new car purchase enjoyable! I highly recommend Gates Nissan. wonderful to work with. She made a new car purchase enjoyable! I highly recommend Gates Nissan. More
The sales team was knowledgeable and very helpful. I was trading a vehicle that I had purchased here previously so, I already had expectations about the sales and service force as well as the product. Patr trading a vehicle that I had purchased here previously so, I already had expectations about the sales and service force as well as the product. Patrick, Monica and, Alan were able to direct me to the vehicle I wanted. I will work with this dealership in the future. I will recommend this dealership as well. More
Great to work with! Never asked me to come in, never used the “I’ll be honest crap”, very straight forward and answered my questions quickly. the “I’ll be honest crap”, very straight forward and answered my questions quickly. More
This is absolutely the best Honda store to deal with. I found exactly what I wanted at the best price within 75 miles. Highly recommend these guys! found exactly what I wanted at the best price within 75 miles. Highly recommend these guys! More
They were excellent!!They were very nice and tried to They were excellent!! They were very nice and tried to get you in and out as soon as possible. Joey was helpful in finding out exactly what I was They were excellent!! They were very nice and tried to get you in and out as soon as possible. Joey was helpful in finding out exactly what I was looking for! More
Patrick was pretty awesome good experience I would recommend him to anyone He in the management convince no nicer and treat me any better I don't see no room for improvement just keep up the good work recommend him to anyone He in the management convince no nicer and treat me any better I don't see no room for improvement just keep up the good work I appreciate what you guys do thank you so much More