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Gates Honda

Richmond, KY

4.9
299 Reviews
Welcome to Gates Honda serving Richmond, Lexington and the greater Central KY area. At Gates Honda, we take pride in being a locally-owned, trusted member of the Richmond community. For many years, Richmond and Lexington, neighbors have come to us for a trustworthy and attentive car buying event. We know that the car-buying process can be stressful. Don’t worry! With Gates you don’t have to go all over town to get your automotive needs met; we have on-site financing and an automotive repair shop staffed with Honda certified mechanics. Call us, fill out our online form, or visit our convenient Richmond KY location and tell us how we can make your car buying process hassle-free. We look forward to meeting you!"
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1180 Dr Robert R Martin Bypass

Richmond, KY

40475

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Showing 299 reviews

September 05, 2020

sales person Dom was helpful. Very (Professional)Quick sales person Dom was helpful. Very (Professional) Quick and painless — the dealership made the process easy. Final price was exactly as negotiated More

by Jesus flores
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2020

The sales staff are very friendly, professional and courteous no pressure. Aaron Hicks our sales rep. had new keys in our hand in no time !!! Thank you More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Royalty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hicks, Gary Settles
September 01, 2020

Wouldn’t want to purchase a vehicle from any other dealership. Customer service was excellent! Highly recommend asking for Aaron. The process was hassle free! More

by John Lessie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2020

I have bought several cars from different dealerships. However, my experience at Gates Honda tops them all. Aaron was very helpful and made the buying process easy. Go visit Gates Honda! More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hicks
August 25, 2020

Kam was incredibly helpful in working with me to guarantee I drove away with the exact car and terms I wanted. I had specific questions about financing and lease options that were thoroughly answere More

by Lroberts713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Naillieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

The dealership treated me in a professional manner and met my needs in purchasing the right vehicle they were so polite it was a humbling experience! More

by saldomino22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McMahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Naillieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

This Honda dealership provided me with an exceptional SUV buying experience. Kimberly Wesley was knowledgeable, professional, and friendly and assisted me throughout the process. She has been available to More

by lisafryan82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Wesley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2020

Information about fianacing. A little hesitate to share interest rate, where getting fund with me until last thing and lack of making lower cost except with a package of mats etc. More

by mbrinegar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Eugene- very nice, polite, knew process and did most of the process.
August 01, 2020

First visit to a dealership in years, and I’ll have to say my experience was great. I had the best salesman ever hats off to Aaron Hicks I gave him a rough time but he hung in there and got me the best de More

by tammymcgee70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Naillieux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Hicks
July 09, 2020

I was having issues with getting my car started and assumed it was time to replace my battery. With JC as my service advisor the process was extremely easy and he had my battery replaced promptly and e More

by Kendall R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Frankenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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