Gates Hyundai
Richmond, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 534 reviews
Great place Best prices around! Most friendly folks I have ever bought a car from! Everything was priced great and the sales people were extremely friendly! I wou Best prices around! Most friendly folks I have ever bought a car from! Everything was priced great and the sales people were extremely friendly! I would highly rexcomend this place! More
Great experience at Gates Love this place! John brought the vehicle to my office and we did test drive in my lunch hour! He did great job explaining the features of the vehicle Love this place! John brought the vehicle to my office and we did test drive in my lunch hour! He did great job explaining the features of the vehicle to me. Everyone I encountered was very helpful and friendly. Scott was also very friendly and helpful. The person in the financial department was helpful and very thorough! Best experience in purchasing a vehicle that I have ever had! More
Trust your car here! I take my two Toyotas and 1 Lexus here for service because I trust them to give me the best advice on what to do and when. Jennifer and Danielle are I take my two Toyotas and 1 Lexus here for service because I trust them to give me the best advice on what to do and when. Jennifer and Danielle are nice and trustworthy. More
Great experience Zack was just awesome. I knew what I wanted when I pulled in. He made it a great experience I would reccomend and have for new people to come to Gat Zack was just awesome. I knew what I wanted when I pulled in. He made it a great experience I would reccomend and have for new people to come to Gates. All around great experience More
Caring and courteous This was one of the best experiences in purchasing a car! I will definitely return here for my next car. I did not feel pressured in any way. They co This was one of the best experiences in purchasing a car! I will definitely return here for my next car. I did not feel pressured in any way. They covered all my options and met all my expectations. More
Excellent dealership! Love my Hyundai FAMILY and I love my 2017 Santa Fe sport! Service dept ROCKS especially Danielle! I will return for future service & my next purchase! Love my Hyundai FAMILY and I love my 2017 Santa Fe sport! Service dept ROCKS especially Danielle! I will return for future service & my next purchase! More
Avoid Richmond dealerships Regret the purchase. Unforeseen health issue just a few days after purchase brought on life changing issues. Purchase will be regretable for a long Regret the purchase. Unforeseen health issue just a few days after purchase brought on life changing issues. Purchase will be regretable for a long time. More
Buying a car at Gates Excellent sales staff & very knowledgeable about all the features & explained very well & followed up days later for any questions. My Sales man offer Excellent sales staff & very knowledgeable about all the features & explained very well & followed up days later for any questions. My Sales man offered his personal cell number if anything came up. Introduced me to the girl in Service & part Dept. More
Excellent product and service Dealership was great to work with. I am satisfied with my purchase and was happy with the value given for my trade in. Product options offered are mor Dealership was great to work with. I am satisfied with my purchase and was happy with the value given for my trade in. Product options offered are more than other competitors offer. More
Car runs great but had bad tires at purchase. I purchased a 2015 Toyota Corolla LE in March and the vehicle runs perfectly so no complaints there. However I began to notice a decent pull to the le I purchased a 2015 Toyota Corolla LE in March and the vehicle runs perfectly so no complaints there. However I began to notice a decent pull to the left when letting go of the wheel. I had the alignment checked and there were no issues there. A cross-rotation revealed a bad tire after a road test, so I planned to get a new set asap. Recently while driving on the interstate, another tire blew out on me and I know that I did not hit anything. Almost $330 later, I now have a fresh set of tires, but I feel that Gates Hyundai should have replaced them at no cost even if tires are not covered under warranty. Who sells a vehicle with two bad tires? Steve Revell is a great salesperson and I do not blame him for anything, but I will probably look elsewhere on my next purchase. More





