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Gates Toyota - Service Center

South Bend, IN

4.4
556 Reviews

556 Reviews of Gates Toyota - Service Center

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November 30, 2018

One stop covered it all. Able to get new tires, alignment, and full service oil change in one visit while enjoying the clean and comfortable waiting room (complete with TV and More

by BETTYDK48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
November 30, 2018

very good. in and out in a timely manner. Good experience. Always friendly and efficient.Gates is our families favorite dealership for sales and service. We have purchased or leased 8 vehicle More

by PHIDELT36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike fahey, Brian Toole
November 28, 2018

Oil change Great customer service!! Had an hour wait (was told this at drop off) some on time. Even rotated tires!! I plan on returning in the future. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha
November 28, 2018

Too long!! Purchased a used Toyota Yaris on August 24th. When picked up on the 29th after vehicle prep, the radio volume knob was missing. After numerous calls, More

by Dave11
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gardner
November 28, 2018

Excellent I have found them to be open and honest in the service they have performed for me, especially if they find additional safety issues that need attentio More

by dcpeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Brad
November 28, 2018

Very quick to find the Problem Gates service was very quick to find the problem. I did not have an appointment but they worked me in and fixed the problem and had me on my way in le More

by kaclark2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
November 28, 2018

Routine service and tire repair. They are quick, efficient and honest. Check engine light was on and they explained it would be an extra cost to determine why. Cause was determined an More

by lkcbyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
November 26, 2018

Tire repair Had a slow leak in tire. They got me an appointment same day I called, showed me the screw in my tire when I asked and answered all questions. Had to More

by GHIERLMEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
November 26, 2018

Nice people and quick seevice I went in for a tire rotation & oil change because I we to a competitor firat and was not satisfied, so tried Gates and there is a big difference More

by Service competition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
November 26, 2018

Consistently Quality Service This Toyota service department consistently delivers excellent service. It's nice to have confidence in the individuals to keep my vehicle peforming a More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Toole
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