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Gates Toyota - Service Center

South Bend, IN

4.6
483 Lifetime Reviews Review Dealership

483 Reviews of Gates Toyota - Service Center

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February 25, 2021

"Great place for service. They are always polite, and do a..."

- Laney56

Great place for service. They are always polite, and do a good job. They fix your car the first time. I do miss the car wish service though.

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Recommend Dealer
Yes
Employees Worked With
February 25, 2021

"Dealer used to wash car with service and now didn't...."

- NDMOM2008

Dealer used to wash car with service and now didn't. Price for service is on high end of national average. Service was quick and I was informed of anything needed.

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Yes
Employees Worked With
Jarod Downs
February 24, 2021

"Service was quick and efficient , waiting room was..."

- DOUGBALDINI

Service was quick and efficient , waiting room was comfortable, hopefully soon we can get back to normal and provide complimentary coffee, overall a good experience

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Yes
Employees Worked With
Jarod Downs
February 24, 2021

"Excellent customer service and work was completed within..."

- SGOODWIN6

Excellent customer service and work was completed within the time frame given, which is often not the case👍 They were also forthcoming about the work that needed to be done rather than trying to sell service or parts that are not necessary!

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Yes
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February 23, 2021

"Well, as usual, my favorite place to go for service. I..."

- MNEMES

Well, as usual, my favorite place to go for service. I don’t think I would go anywhere else. This time a video of the inspection was taken and sent to me and it was an ingenious idea. I learned a couple of bad things that is going on with my truck and the proof was in the videos not just hearing it from the service dept. or having to have a tech show me actually in the bay.

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Yes
Employees Worked With
February 22, 2021

"Very helpful and understanding when it came time to diag..."

- DAMAKB2426

Very helpful and understanding when it came time to diag the problem and then let me know what they found and how much it would be to fix it, it was nice that they were not pushy in anyway to get me to spend money.

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Yes
Employees Worked With
February 20, 2021

"The service department did a great job getting me checked..."

- HILERJJ

The service department did a great job getting me checked in. My wait time was very reasonable. The price to fix my tire was reasonable.

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Yes
Employees Worked With
February 15, 2021

"Came in for my Toyota care service and was out in 45..."

- PARKER.ALEX

Came in for my Toyota care service and was out in 45 minutes. Very friendly service. Enjoy the waiting area which was clean and inviting.

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Yes
Employees Worked With
February 12, 2021

"Brian is great to work with! He is very knowledgeable and..."

- BSAGARDNER320

Brian is great to work with! He is very knowledgeable and caring. There is no pressure of feeling like I have to purchase something. Thanks!

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Yes
Employees Worked With
February 12, 2021

"Every time I go back there they do a fantastic job and..."

- SCOTTTABLER

Every time I go back there they do a fantastic job and back in the time they said and it came back clean good job!!!

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Recommend Dealer
Yes
Employees Worked With
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