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Gates of Elkhart

Elkhart, IN

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227 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us. Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle. So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

October 08, 2019

I thought my situation was hopeless until I met the “Car Queen” Shelby and Jeff. Couldn’t have had a better experience! You guys rock! More

by lia_babe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Samoilis , Shelby Vernon
October 04, 2019

Erica is the best! Erica is awesome! Brought my vehicle in for an oil change, and also had a few questions about my warranty and pricing on some parts. Erica got my vehi More

by Shel28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Thanks for your great review!

October 04, 2019

Oil Change Only problem I had was that the dealership forgot to turn off the "Maintenance Required" light on the dashboard. Thank heaven for Google. I was able More

by submar
Recommend Dealer
Yes
Employees Worked With
Erica
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review! We are sorry to hear about the maintenance light but we are glad that it is corrected. We look forward to making your experience better during your next visit.

October 04, 2019

Awesome! This was my first time buying a car and I felt very comfortable and welcome! Shelby helped me find something very nice and very affordable! More

by KENZO1738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Vernon
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! Our team works hard every customer experience a great one. We look forward to working with you more in the future!

October 04, 2019

TWO THUMBS UP great service from the advisors enjoyed talking with the sales associates as i was waiting in the waiting room. thank you for being so friendly quick More

by E.N.SEG18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review!

October 04, 2019

Friendly, professional Told what i wanted and they worked with me to find it at a price i told them. Had some issues during the inspection and rhey took care of all of it. More

by LJGUNSLINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Scheibelhut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Meyer, Joe Johnson
Feb 10, 2020 -

Gates of Elkhart responded

Thanks for your great feedback!

September 17, 2019

Bought a car Everyone was nice. Kept looking until they found a lender that would give us a better interest rate which was half of everyone else. Thanks I would More

by tsarah078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heydon
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great review! We appreciate your business and thank you for choosing Gates!

September 02, 2019

Awsome Fianace manger and my sales person both walked the lot with me of over 500 cars to ensure I would get into the right car, More

by BRUCEBRANTLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great review!

August 29, 2019

Awesome 😊 Our dealer Jason Hook was very knowledgeable kind and thoughtful he help pointed out ways to maintain our truck we are first timer.. I just wanted to More

by T-BOOKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason hook
Feb 10, 2020 -

Gates of Elkhart responded

Hey there, Thank you for leaving us an excellent review! Jason and our team work hard to deliver a great experience to everyone. Thank you for your business and thank you for choosing Gates!

August 28, 2019

SHELBY IS AWESOME Went out to the big sale at the University Park Mall last week looking for a cheap reliable vehicle. I met Shelby and told her what I was looking for, More

by allycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Vernon
Feb 10, 2020 -

Gates of Elkhart responded

Thank you for your great feedback! We appreciate your business!

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