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Gates of Elkhart

Elkhart, IN

not yet
rated
227 Reviews

2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

February 20, 2021

Kevin in the service department always takes great care of me. He goes above and beyond and is honest and straightforward. I have never felt that he is trying to take advantage of me and my lack of car kno More

by CHRISTY.IRWIN76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
February 19, 2021

My buying experience at Gates was amazing! Kolin my sales associate was great! Definitely recommend Gates and make sure you ask for Kolin he’s a great guy! More

by noahalan24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
February 19, 2021

Kollin was great. He explained everything to me and made sure I understood what I was buying. I will be coming back. Thank you so much Kollin. More

by Shemyonlyone420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Howe, Kevin Scheibelhut, Kolin Lamb, Andy Radford
Feb 20, 2021 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback and we appreciate your business! Kolin is a valued part of our team and we are thankful to have him. Thank you for allowing us to serve you and we look forward to working with you again!

February 19, 2021

Staff very nice and willing to help. I really appreciated it especially since I did not have an appointment. Thanks so much for the wonderful service. More

by KRWMARDCD
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
February 09, 2021

This car dealership gives the kind of service that makes me want to come back. I thought about going to a closer dealership but have been drawn back to Gates each time. The service consultants that we hav More

by pastormark52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut, Andy Radford
February 08, 2021

Gates of Elkhart was easy to work with, I needed some work done on my vehicle and they made sure it was covered under my extended warranty before scheduling the appointment. The day of service, they drov More

by britneysutterby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
January 29, 2021

Service got me in right away. The people who work there are always friendly. I’ve never had a bad experience here. I recommend using Gates Of Elkhart. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
January 23, 2021

Service dept experience was horrible even after purchasing vehicle from them. Service manager was very rude and they did not even fix the issue. Will not be going back. More

by Sjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Scheibelhut
Jan 28, 2021 -

Gates of Elkhart responded

I'm so sorry to hear that... that doesn't sound like Kevin. Can you send me your name and # so I can look up your car info and figure out how we can help you? Thanks.

January 16, 2021

Great job finding and fixing all issues with my car run beautiful. Great job getting my car on right away. Great friendly people every time More

by todd.dixon0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica, Kevin Scheibelhut
January 16, 2021

Had a great experience buying my first nice car here. Very honest people and felt like they really wanted me to be happy with the car I chose. Thank you Kolin!!! More

by hayleyt468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb