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Gates of Elkhart

Elkhart, IN

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227 Reviews
When you want an amazing experience buying your next vehicle, you should come to Gates of Elkhart in Elkhart IN. We have a great selection of both used and new vehicles that we think that you're going to love. And we're super excited to show you exactly how we can help you with our amazing sales team. Plus, at our dealership near Mishawaka IN, we help you throughout the entire process so that you're always getting the best when it comes to a great finance program. We even have a service center that used only genuine OEM parts, so that we can continue to take care of your and your vehicle well after you've purchased it from us. Our customer service is second to none because we always take the time to ensure that drivers around Goshen IN and Granger IN have an outstanding experience. Whether you want to get into a used vehicle from us because your old one is dying or because you just want a new one because you fell in love with one on our lot, we'll take care of the entire experience. We ensure such a high-quality experience because we want you to tell your friends and family about us so that they want to talk to us when it's time for them to buy a vehicle. So if you're ready to get into a vehicle from Buick, Chevrolet, GMC, Toyota, or Scion, make sure that you come to us and see our collection in person. We'll be happy to give you a tour around the lot and get to know your preferences. We'll also be pleased to allow you to take one for a test drive. Plus, you'll get to meet all of the amazing people who will make your car buying experience go as smoothly as possible.
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2405 Cassopolis St.

Elkhart, IN

46514

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Showing 227 reviews

September 24, 2020

Kiera was a very professional and helpful sales woman. Kiera was a very professional and helpful sales woman. From the moment I pulled into the lot to the day I finally made my decision on a vehicle. More

by melissa_kovatch2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Richcreek
September 16, 2020

This was a very great experience. Would chose them over anyone any day. They go above and beyond to make sure you are happy with your decision. More

by Annamcconkey797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolin Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2020

The staff was friendly. We worked with Brooke and we really liked her. She was pleasant and knowledgable. We also worked with Jeff. He was very blunt and too the point without being rude or pushy. We li More

by SB75582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Ewald
September 11, 2020

Kolin was great to work with. He listened to my needs and concerns because the last 2 cars I bought (NOT at Gates) were lemons and I was nervous about it happening again. He found the car type I wanted with More

by Heidiswish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolin Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

The people was cool and nice. They made everything went well and care about your needs and understanding. And I thank them for that I’m loving my new Vehicle. More

by DARKANDLOVELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera Richcreek
Sep 08, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your great feedback! We appreciate the opportunity to serve you and we're working hard to make your next visit a 5-Star experience across the board. Thank you for your business!

September 07, 2020

Review is low because I was told one price over the phone and then when i went in to pay I was told a different price of about 50 dollars more with no explanation why. I had to let my car sit for a week unti More

by markhaines1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Gates of Elkhart responded

Hey Mark, Thank you for reaching out to us about your visit. We would like to learn more to see where we could improve. I'll send you a private message now. Thank you for your business and for helping us improve.

August 28, 2020

My husband and i were on vacation when I went to the event you were having at UP mall. We met Tyler Matthews and it's the first time we felt like we got a fair shake in buying a vehicle. He was a pleas More

by Jen86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Matthews
Aug 31, 2020 -

Gates of Elkhart responded

Hey Jen, Thank you for your great feedback! Tyler, Jeff, and our team consistently work hard for their customers--we are glad to have them on our team! Thank you for your business and thanks for choosing Gates!

August 27, 2020

Kolin Lamb found us the best car for the amount we wanted to spend. And he did it without us having to wander all over the lot. Then he worked to get the price down without all the back and forth time wast More

by Rich
Recommend Dealer
Yes
Employees Worked With
Kolin Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Gates
Aug 31, 2020 -

Gates of Elkhart responded

Hey Rich, Thank you for your great review! We appreciate the opportunity to assist you and we are glad you chose us. Thank you for your business!

August 25, 2020

The owner is the best one there. Work with him! Jeff gates comes recommended. Others did us wrong in the company and Jeff gates did his best to fix the stigma More

by WETSTUFFONREDSTUFF2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kolin Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera Richcreek, Tyler Matthews
Aug 31, 2020 -

Gates of Elkhart responded

Hey there, Thank you for allowing us to correct our relationship and thank you for sharing your positive feedback! We are thankful that you allowed us to make a course correction and make things right. Thanks again for your business!

August 23, 2020

Brooke was my guardian angel! She really LISTENED to my wants and budget and got it on the 1st try!! As soon as she brought the Ford Escape around the corner I feel in love with the color and the rims!! I More

by DaveneStoner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Ewald
Aug 31, 2020 -

Gates of Elkhart responded

Hey there, Thank you for your positive note! Brooke and our team put our customers first and listen carefully so we can deliver the right vehicle at the right time. Thank you for allowing us to assist you. We look forward to working with you again!

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