Gates of Granger

One word for Tim: AMAZING. I’ve never had the best of One word for Tim: AMAZING. I’ve never had the best of luck with cars so when I got my escape I thought the nightmares were over.. not even close. 2 One word for Tim: AMAZING. I’ve never had the best of luck with cars so when I got my escape I thought the nightmares were over.. not even close. 2 years of owning it, over $3000 worth of work done in those two years and I had been told just recently it needed over $10k worth of work by gates.. YIKES. The most devastating feeling ever. I wasn’t home when I was told the news about my escape since I was in FL, but my grandparents were and tim immediately helped them find me a good reliable car and honestly he did just that for me. It’s a Saturn Vue that I never saw except pictures, never test drove it, and only had Tim’s advice this car was going to be what I needed. He was right. Even worked with my family every day on his vacation to make sure I got updates on the Inspection and when I could pick the car up.. Here’s to hoping they only see me for oil changes from now on!! If anyone is looking for someone who goes above and beyond I recommend him. So professional, and on top of his game. He’s not want to just push you into something to make a sale, he takes his time. I’ll always be recommending Tim when I know of anyone looking for a car. More

Andrew Claeys and the Gates team were fantastic to work with throughout the entire process purchasing my vehicle and accepting my trade in. It was a no pressure, no hassle environment and it worked out gre with throughout the entire process purchasing my vehicle and accepting my trade in. It was a no pressure, no hassle environment and it worked out great for everyone. Highly recommend! More

Nice staff. Came in for oil change. I asked if my tire pressure would be checked and was told it would be. It wasn’t. Was low when I got there and low when I left. Makes me wonder what else wasn’t done pressure would be checked and was told it would be. It wasn’t. Was low when I got there and low when I left. Makes me wonder what else wasn’t done? More

Was a painless process. Didn't have to chase paperwork down, everything was easily verified! Salesman Robo was attentive and found us just what we needed! Would recommend! down, everything was easily verified! Salesman Robo was attentive and found us just what we needed! Would recommend! More

Andrew is amazing and very helpful. He is definitely someone I would trust to help my buy another car with. I definitely recommend going to gates of granger for all of your car buying needs they are bey someone I would trust to help my buy another car with. I definitely recommend going to gates of granger for all of your car buying needs they are beyond helpful and extremely nice! More

Buying a car, as we all know, is a very stressful situation. How much can I afford? What do I want? IS it going to break down before its paid off? He made the process a blast with his enthusiasm and situation. How much can I afford? What do I want? IS it going to break down before its paid off? He made the process a blast with his enthusiasm and friendliness. Got a car in the price I wanted, with the features I needed, and the warranty added to make sure my family will be safe driving down the road. A pleasure doing business with Robo at Gates More

The sales rep was awesome and definitely helped with the process however after the sell was made the other steps to complete needed some work process however after the sell was made the other steps to complete needed some work More

Gates is always very accommodating when I need to schedule appointment. My car is always ready when they say it will be. I love the coupons they send. schedule appointment. My car is always ready when they say it will be. I love the coupons they send. More

I’ve been in there several times oil changes and a couple other things like I couldn’t get my glove box closed one time and this gentleman here Dan Yost fixed it in a matter of seconds I was very appreciativ other things like I couldn’t get my glove box closed one time and this gentleman here Dan Yost fixed it in a matter of seconds I was very appreciative and it was close to closing but he took care of me and I appreciate it he’s a good employee. More

Friendly staff however I've spent a total of $600 and two service visits for a check engine light for cold start - rough idle and still not fixed. Currently not happy with GM. service visits for a check engine light for cold start - rough idle and still not fixed. Currently not happy with GM. More