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Gateway Chevrolet
Avondale, AZ
8,242 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,242 reviews
Verified Customer
December 05, 2023
Great customer service the only thing I am having issues is the loan months we agreed on 84 months and when I was looking at the USB papers it’s saying 96 months so I don’t know what happened there not good is the loan months we agreed on 84 months and when I was looking at the USB papers it’s saying 96 months so I don’t know what happened there not good on this part More
by Juan Garcia
Employees Worked With
Cesar D Gamez Soto and Robert Lozano five star on both
December 05, 2023
Drove 40 minutes to test drive a used car they had for sale after being told by phone salesperson it was the only way to negotiate on the car. Once getting there we were allowed to start the car but not sale after being told by phone salesperson it was the only way to negotiate on the car. Once getting there we were allowed to start the car but not drive it unless we went inside and agreed upon the price. The salesperson stated they did not let “high line” cars out for a test drive. The car was in the mid 60,000. I said can we at least have your manager drive us in it, and he went and asked and he said no, not unless we agreed upon the price first. While this car is kind of expensive, it would be our least expensive car, we were qualified to buy the car, I’m in my mid 50’s and just drove 40 minutes - clearly not looking for a joy ride in a “high line” car. I said if we cant drive it we have to leave and he said “ok”. I was so baffled that I called dealership sales manager on the drive home and said I don’t understand. He said “well you told the salesperson it was not your favorite color, so why would you want to drive it anyway”. It was yellow which was not our first pick, but it did not preclude us or our interest. Wasted an hour and a half on a Sunday. Who buys a used car and then test drives it after - that’s Gateway’s policy. More
by Mjorgensen
Employees Worked With
Gillie
