Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,243 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,243 reviews
Verified Customer
September 26, 2023
Overall service was great. Had a great time with Oscar. He was very welcoming. Only wish they had more snacks to offer other than just water for their customers. Had a great time with Oscar. He was very welcoming. Only wish they had more snacks to offer other than just water for their customers. More
by LAVASHONG1992
Employees Worked With
Oscar Andrade Gonzalez
September 26, 2023
Our entire experience at Gateway Chevrolet was a pleasant and enjoyable. Justin Mongar, Robert Lozano, Ronnie Cabamilla, and Jadeyn Revere should be acknowledged for the excellent service they provided to us and enjoyable. Justin Mongar, Robert Lozano, Ronnie Cabamilla, and Jadeyn Revere should be acknowledged for the excellent service they provided to us that afternoon. We are now Gateway Chevrolet customers for our future vehicles. We will recommend Gateway Chevrolet to all our family, friends and co-workers. More
by amraconstr
Employees Worked With
Justin Mongar
September 26, 2023
Service advisor: Dominick B Technician: Nadia C I purchased this vehicle from Courtesy Chevrolet. The day after taking it home I experienced several electrical issues. I attempted to take the vehicle purchased this vehicle from Courtesy Chevrolet. The day after taking it home I experienced several electrical issues. I attempted to take the vehicle to Courtesy Chevrolet Service three days later and was told they would not even look at the vehicle for 5 to 7 days and I would need to secure a rental car. This was poor service for a vehicle I just purchased for 40k. I refused to wait and took the vehicle to the closest dealership to me which was Sands Chevrolet in Surprise. I took the vehicle in twice just to be told the technician could not duplicate the electrical issues I described, and the vehicle was showing no error codes. Sands refused to do anything further to assess the issues with my newly purchased, still under warranty vehicle. I was told to take it back to Courtesy Chevrolet or get a second opinion if I was still having issues. Not two miles off the lot I experienced the same issues immediately. I then contacted Gateway Chevrolet which is a dealership I have dealt with over the years and have purchased several vehicles from. If they would have had the vehicle I was looking for, they are always my first choice. My assigned service representative at Gateway Chevrolet was Dominick B. I was extremely frustrated with the previous two dealerships and explained all the issues I was having to Dominick. Dominick was very attentive and assured me that Gateway Chevrolet would not pass the buck and perform the necessary inspections and tests to find the problem with my vehicle. Dominick kept me informed throughout the process and immediately notified me when several communication codes were found on my vehicle. This explained all the electrical issues that I was told by Sands Chevrolet did not exist. The vehicle was assigned to Technician Nadia Cabrera. Nadia was very patient and professional through this process and identified all the areas that needed attention. Dominick informed me of all that needed to be done and kept me informed throughout the experience. My vehicle was repaired and so far, I have no other issues. Gateway Chevrolet took care of my vehicle even though it was not purchased from them and restored my faith in the Chevrolet brand. Dominick and Nadia showed care, concern, and professionalism in dealing with this matter. I believe they both went above and beyond to make sure I was taken care of and made me feel like a valued customer. Gateway Chevrolet will always be my number one dealer thanks to the hard-working staff from sales to service. Thank you, Dominick and Nadia, for helping me and my family get our vehicle back on the road. More
by Marc V
Employees Worked With
N/A
September 26, 2023
Great customer service. Helpful employees. Fast and friendly service. We now recommend this dealership to all our friends and family! Helpful employees. Fast and friendly service. We now recommend this dealership to all our friends and family! More
by thegates2016
Employees Worked With
Caleb Bruns
September 26, 2023
Very helpful staff, straight forward since the time I contacted them, no hidden fees, I highly recommend this dealership! Carlos thank you for your service! contacted them, no hidden fees, I highly recommend this dealership! Carlos thank you for your service! More
by mannyleon235
Employees Worked With
September 25, 2023
We are extremely happy with Mike. He was on point with since day 1. Kept in communication and was patient by answering all of our questions. Go see Mike at Gateway Chevrolet. Thank He was on point with since day 1. Kept in communication and was patient by answering all of our questions. Go see Mike at Gateway Chevrolet. Thank you More
by SJIMENEZ332
Employees Worked With
Mike
