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Gateway Chevrolet
Avondale, AZ
8,353 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,353 reviews
September 12, 2023
The whole process was very comfortable. My sales guy Carlos Aguilar was very help full and put no pressure. Hoping to be back next year for another vehicle My sales guy Carlos Aguilar was very help full and put no pressure. Hoping to be back next year for another vehicle More
by MONA_TRECE
Verified CustomerEmployees Worked With
September 12, 2023
They never wasted my time. My sales rep was one of the nicest people I have ever met. They didn’t play games. And didn’t waste my time. I work 60 plus hour weeks and don’t have My sales rep was one of the nicest people I have ever met. They didn’t play games. And didn’t waste my time. I work 60 plus hour weeks and don’t have time to play the dealership games. So they were basically the only dealer that was able to make my deal over email. Every other dealer just constantly said we can’t make progress till you come see us. So they won my business! More
by Fisch
September 12, 2023
Great experience and will definitely be back for future purchases! Our salesman, Mike, was very helpful and responded quickly to all of our questions. purchases! Our salesman, Mike, was very helpful and responded quickly to all of our questions. More
by jnlarson2008
Employees Worked With
Mike D
September 11, 2023
I have left two messages for the sales manager to call me back on mistakes on the paperwork I signed. The paperwork I signed says the car had 58,000 miles on it and it actually has 74,000 miles. This was que back on mistakes on the paperwork I signed. The paperwork I signed says the car had 58,000 miles on it and it actually has 74,000 miles. This was questioned when I signed and the finance manager checked the paperwork and said yes it does have 58,000 miles. This will affect the extended warranty. Still have not gotten a call back More
by bobango60
Employees Worked With
September 11, 2023
Zach always provides great customer service. Always gives you a heads up on any additional repairs that may be needed. I always appreciate that Always gives you a heads up on any additional repairs that may be needed. I always appreciate that More
by Zonacoach
Employees Worked With
Zach Sheldon
September 11, 2023
Horrible experience the service director was no where near professional and not even trying to make things right on their part only offering to have another technician look at it after I complained about near professional and not even trying to make things right on their part only offering to have another technician look at it after I complained about how this was robbery since my suburban had the same issues as the first time I took it in to be fixed a year n half ago. He said it wasn’t but I explained how it was having the same issues but he kept denying it, which im sure to make sure the dealership didn’t have to honor the 2 year warranty of the first “fix”. Horrible and worst experience getting my vehicle serviced there, I will NEVER take my vehicle there again! More
by M.HERNANDEZ84
Employees Worked With
John Sheldon
