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Gateway Chevrolet

Avondale, AZ

4.5
8,255 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,255 reviews

January 22, 2023

All the staff is very friendly and helpful I will be recommending this dealership to my friends More

by redtoe4849
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharif and Louis. Sales, lilianna Hernandez
Jan 24, 2023 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon! -Team Gateway

January 22, 2023

Carlos was quick, efficient and pleasant. When I let him know I had a limited amount of time, he made everything happen and I left for work in my new car!! More

by kelkyrcori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet and we hope to see you again soon! -Team Gateway

January 21, 2023

Great customer service, car was done in a timely manner and kept great communication with me from beginning to end. More

by AMANDAISLOVE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandra (Service Dept)
Jan 24, 2023 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2023

Andre Howard was great! He kept me up to date on the status of the vehicle and let me know as soon as it arrived to the lot. More

by Cheyanne
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andre Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cruz
Jan 24, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet and we hope to see you again soon! -Team Gateway

January 20, 2023

Awesome, fast, very helpful dwayne deserves a fat raise! Super satisfied and happy with the deal we ended up making. My dad is also looking forward to buying from GATEWAY Chevy More

by ARAMOS2292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Washington
Jan 24, 2023 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet and we hope to see you again soon! -Team Gateway

January 19, 2023

Great experience at Gateway Chevrolet from the salesperson to the support staff. I highly recommend Gateway as your Chevy dealership! More

by Marcidwyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesse Acosta
Jan 22, 2023 -

Gateway Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! -Team Gateway

January 19, 2023

Customer service with Anthony was great! Communication and courtesy was on point and my truck was done in record time. More

by moanab34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept
Jan 22, 2023 -

Gateway Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 19, 2023

Had an issue with the air conditioner. Brought it in luckily it was still under warranty. More

by ekfischer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Jan 22, 2023 -

Gateway Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

Dominic my service advisor did not keep me updated- I had to call. I finally got the manager involved, he got my car up on a rack and was able to see the problem right away. I was without a car for a week wh More

by VANRICHAZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic in service and John the service manager
Jan 25, 2023 -

Gateway Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 239-8343 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 18, 2023

Liz is great, very helpful with my service today. Will go back in the future. More

by Alfredo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Jan 20, 2023 -

Gateway Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

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