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Gateway Chevrolet
Avondale, AZ
8,242 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,243 reviews
Verified Customer
December 21, 2022
It was very quick and fast, very clear and understanding, staff was very friendly knowledgeable staff was very friendly knowledgeable More
by josuemunoz58
Employees Worked With
December 21, 2022
Had my car in the lot for five days (FIVE DAYS! !!!) until someone FINALLY looked at it. Rental car fees piling up as it was sitting there. Called on the fifth day and I was told that the part that !!!) until someone FINALLY looked at it. Rental car fees piling up as it was sitting there. Called on the fifth day and I was told that the part that was giving me the issue needed replacement. That was it. No explanation of why it needed replacement, no explanation as to why your dealer sold me a lemon. Did I do something wrong? Sounds like a rotating scam to me. So, keep my money and send some employees to customer service school. There's nothing you can do to satisfy this customer. Nothing. When I need additional service, I trust Burger King more. More
by boatsfra
Employees Worked With
Mack McPherson
December 21, 2022
Amazing team performance and made the car buying process very great. Can’t wait to see about my next purchase very great. Can’t wait to see about my next purchase More
by alexandermsabre
Employees Worked With
December 21, 2022
Grreat experienced. Best pricing of any dealer I contacted. Oscar was great.would recommend Gateway to anyone looking for a new car Best pricing of any dealer I contacted. Oscar was great.would recommend Gateway to anyone looking for a new car More
by redhotbeem
December 21, 2022
Zach Anthony and John are always professional and take well good care of my car. I drive 40 min just to have it serviced there well good care of my car. I drive 40 min just to have it serviced there More
by ALEXZANDRIA.DUNCANTELL
Employees Worked With
Other Employees :
Jeremy Thompson, Anne Monroe, Destinie Dawson, Mack McPherson, Trevor Vona
December 21, 2022
The service advisors are great and have great communication skills but while I cant prove it I feel like the mechanics sabotage my vehicle to get more warranty work done.. Also my girlfriend to communication skills but while I cant prove it I feel like the mechanics sabotage my vehicle to get more warranty work done.. Also my girlfriend told me she saw a mechanic hauling xxx in my car in the roads around the dealership. Also early in my vehicles life I brought my vehicle in for a problem and picked it up with the check engine light STILL ON and my car smelled like weed. Also.. They have a rule on the warranty stating that you cannot take your car to another dealership within 40miles of Gateway so ive been forced to keep taking my car in. Would not recommend this dealership to anyone... ive even paid cash at another dealership just to avoid taking my car to this one. Just recently I brought my car in for a check engine light and it was diagnosed as an intake issue got it back and its spilling oil all over my driveway... Took it in they had it for 8 days... got it back AND ITS STILL LEAKING OIL!!!!!! NEVER AGAIN!!!! More
by JAMIE.M.CARNAHAN
December 19, 2022
The oil change that I received was done by 10:30. However, my car wash and interior took way too long. I don't think I left until after 2. I will not get my interior done again. I was not kept in con However, my car wash and interior took way too long. I don't think I left until after 2. I will not get my interior done again. I was not kept in contact with my guy and I was waiting in the lobby the whole time. Nobody asked me to replace my windshield wiper since it does need to be replaced. More
by thamblen
Employees Worked With
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