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Gateway Chevrolet

Avondale, AZ

4.5
8,255 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,255 reviews

December 06, 2022

Sherief battled through obstacles to get this deal done. Great communication and service, and will probably by the rest of my vehicle from him in the future More

by twcandy111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Gateway Chevrolet responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! -Team Gateway

December 06, 2022

What a great dealer! He is amazing with his work and very friendly as well as helpful! I’m glad you guys have him on the team! More

by mr.montes1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Acosta
Dec 16, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Team Gateway

December 05, 2022

Aj was extremely helpful answering all of my questions and more than anything, he was very patient with me! More

by ysaenz161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Nejat
Dec 07, 2022 -

Gateway Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care! - Team Gateway

December 05, 2022

They were very easy to work with even at a distance. Mira is the sales associate we worked with and she did a great job too! More

by Stuts
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mira
Dec 07, 2022 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Team Gateway

December 05, 2022

The salesman gave use a an experience the was totally self servicing and would not let us see the paper but gave a drum drive .I had to track him for two days to get paperwork .Now Maria is not satisfied More

by INYOURFACE378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Flowers
Dec 12, 2022 -

INYOURFACE378 responded

We would like to have a chance for some one to explain to us why were we treated so cruelly .Why the salesman ran the debit card after we demaneded to review the paper work first

Dec 12, 2022 -

INYOURFACE378 responded

We would like to have some one explain why we were treated so cruelly .Why did the salesman run the debit card after We demaneded to review the paper work first.His actions and attitude was very disturbing .THX Gerard/ Maria.

December 03, 2022

The dealership is professional and the sales man was a pleasure to work with during the transaction More

by drewlucero
Recommend Dealer
Yes
Employees Worked With
AJ - salesman
Dec 06, 2022 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Team Gateway

December 03, 2022

Great service with sales and time spent with negotiations. Finance was a different story... Hasan was talking about Hispanics in a negative way. Then he got impatient when I questioned the numbe More

by jenjenmorgan1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseluis Lopez
Dec 06, 2022 -

Gateway Chevrolet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We are happy to pass along your comments to the team here at Gateway Chevrolet. We will use your comments to refine our efforts to ensure this issue does not happen again. - Team Gateway

December 03, 2022

They checked my battery and said it was fine, but, it is still starting funny and i probably will be returning soon More

by johnchrisalvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 06, 2022 -

Gateway Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

December 03, 2022

Sales department is really good but service department need more attention because I been having bad experiences more than twice already. More

by FMOLINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Epi Perez, James Bradberry
Dec 06, 2022 -

Gateway Chevrolet responded

Hello FMOLINA, thank you for bringing this to our attention. We are happy to pass along your comments to the team here at Gateway Chevrolet, INC.! We look forward to your next visit! Take care! - Team Gateaway

December 02, 2022

Cody did great job keeping me informed and explained what was needed for manufactured required fluid change More

by ROCKYEDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody in service department
Dec 06, 2022 -

Gateway Chevrolet responded

Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We are always more than happy to assist you if anything else comes up. Take care!

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