Gateway Chevrolet

Trinidad took care of me and got my vehicle In quicky, everyone was so nice everyone was so nice More

AJ helped us trough the entire process, then his manager introduced himself and make us feel confortable with the service/purchase introduced himself and make us feel confortable with the service/purchase More

Cesar was very professional. and welcoming . The process was as expedite as possible . We do appreciate everything the staff did to make this a very good experience . and welcoming . The process was as expedite as possible . We do appreciate everything the staff did to make this a very good experience . More

Liz was so helpful and very attentive So happy with my experience here every time experience here every time More

Not communicating delay, three hour oil change rotation,not filling tires to standard pressure. Frustrating. rotation,not filling tires to standard pressure. Frustrating. More

i am a loyal customer i keep coming back for service on my two vehicle but i feel like the time has change with the service department my two vehicle but i feel like the time has change with the service department More

Thanks for the service on my truck everything went great was quick and got treated good was quick and got treated good More

The process started out good, I pre prepared and Dwayne was helpful to get the sale. Not until everything was settled and he had the sale and my bank had funded the loan, everything changed, no longer was was helpful to get the sale. Not until everything was settled and he had the sale and my bank had funded the loan, everything changed, no longer was he helpful. He knew I was driving 2 hours to get there and I had my payment checks in hand, not until I got there did they mention my co-signer had to be there, even though I had both checks and everything was signed with our bank before hand. I would have had no issue bringing him, had I known ahead of time. The manager came and blamed my bank for not telling me, even though it was the dealerships problem for not telling me. We said “why are you acting this way? You’re getting a sale?” The manager then replied “not even that much”. It was a 17k car. So insulting. They had me sit around for 2 hours both days I went to sign paperwork, the first day nothing happened. Online it also said the car was keyless entry and remote push to start, it was neither. They said for the issues they would fill up my tank before giving me the car, they did not. When I was about to leave, there was a car parked behind me that they didn’t move for at least 10 minutes, so I could not leave, until another salesman got upset and told them to move the car so I could leave. Overall it was a horrible experience, if my loan was not funded and I didn’t put so much effort driving up there and back the first day, I would have just walked away from the sale. They knew they had me already so they stopped caring. I do not recommend this dealership to anyone. More

Buen trato servicio profesional profesionalismo muy buen tiempo para hacer servicio sobre todo de Luz Días gracias Liz tiempo para hacer servicio sobre todo de Luz Días gracias Liz More

My vehicle was completed as scheduled, great job. It was also washed and was able to pick up on a Saturday It was also washed and was able to pick up on a Saturday More