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Gateway Chevrolet
Avondale, AZ
8,253 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,253 reviews
August 16, 2022
Mitchell helped us out and he was very nice and not pushy. We felt very comfortable with the whole process and he made the process smooth and easy. Definitely going back to him pushy. We felt very comfortable with the whole process and he made the process smooth and easy. Definitely going back to him More
by melissa.michel101214
Verified CustomerEmployees Worked With
Mitchell , James Bradberry
August 16, 2022
Paul was very helpful and courteous. He explained everything and made the situation as pleasant as it could be given the unpleasant need for vehicle service. He explained everything and made the situation as pleasant as it could be given the unpleasant need for vehicle service. More
by teleon60
Employees Worked With
Paul Garza
August 16, 2022
Great customer service. Staff are easy to work with and very helpful. Great location. They did my service work for the last 4 years. I like their appointment system. Staff are easy to work with and very helpful. Great location. They did my service work for the last 4 years. I like their appointment system. More
by C.Clark
Employees Worked With
I don't recall their names but they were wonderful gentlemen from the service department.
August 16, 2022
Let me start by saying i have been going to Gateway for at least 8-10 years and probably since they opened so it pains me say i am not sure i will be returning. Never have I taken a vehicle into a dealer at least 8-10 years and probably since they opened so it pains me say i am not sure i will be returning. Never have I taken a vehicle into a dealer get charged for a repair that doesn't fix the issue and get told it was probably my low battery voltage. My truck was at Gateway for a total of 4 weeks to fix a turn signal switch in the steering column which would flash the brights on when I turn the right signal on. They said I had a short in my cluster which was causing the issue $500 to fix. I received the truck back and it was not fixed. return the truck few days later as i also paid $2000 for a new AC system which also was not working correctly. Upon my return the second time they said the mechanic fixed the turn signal issue with a part off another truck and they didn't want to charge me for it so there was no paperwork. Well two weeks later and the issue still happens intermittently meaning they probably just cleaned it or did something to the old switch to make it work for a little while. The AC ended up costing me a another $900 because they changed everything except the Condenser, so the air was humid and did not feel cool. At least the AC was working correctly when I received the truck back, but you would think they would know that the condenser has to be changed when you say the compressor went out. The service reps are nice guys but that only goes so far. More
by Randy
Employees Worked With
Luis
August 16, 2022
Alex Chinchilla and Donald we awesome to work with and very helpful. They made sure a was pleased with everything. very helpful. They made sure a was pleased with everything. More
by kjdawg34
