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Gateway Chevrolet

Avondale, AZ

4.5
8,253 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,253 reviews

July 15, 2022

Excellent service department with friendly, professional and knowledgeable staff. Kept me well informed regarding my vehicle's needs and status. More

by bison1118
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trinidad Sanchez
Jul 19, 2022 -

Gateway Chevrolet responded

Hello bison1118, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 15, 2022

Mo the Car Salesman was awesome! Ricky the Finance representative was great. They really helped me find a car that I love! More

by Tacarramay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeQuinten Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Gateway Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help! - Team Gateway

July 15, 2022

Very accommodating, timely and helpful. Kelli was great and kept me informed throughout the entire visit. Thank you. More

by ALVAREZ5449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Musal, Sergio Sandoval
Jul 19, 2022 -

Gateway Chevrolet responded

Hi ALVAREZ5449, thank you for your kind review; we are happy to pass along your comments to Kelli and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 15, 2022

The people i worked with did an excellent job. I enjoyed working with them thru the whole process More

by ALG1945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Cruz
Jul 31, 2022 -

Gateway Chevrolet responded

We are always more than happy to assist you if anything else comes up in the future. Take care! - Team Gateway

July 15, 2022

Will not return for any future service do to poor communication and late response time on returning calls More

by kMccarthy040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Gateway Chevrolet responded

Thank you kMccarthy040 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 14, 2022

The whole experience was perfect until we had to deal with Finance. Yessenia was wonderful. Like I said, everything fine until we had to deal with Finance. We were paying cash, but his attitude was awful More

by biggdscott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessenia Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Gateway Chevrolet responded

Hi, thank you for your review; we are happy to pass along your comments to Yessenia and the team here at Gateway Chevrolet. We sincerely value your business and look forward to your next visit! - Team Gateway

July 14, 2022

2 and a half hours for a oil change. With a appointment. Service rep. Told me that appointments don't matter, and that it was extra time for a car wash. Last time I will ever buy a car t More

by adidas15tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Gateway Chevrolet responded

Thank you adidas15tom for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623)687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

July 14, 2022

Nice people, not a high pressure dealer, second vehicle I’ve bought from them. Would recommend them to anyone looking to buy a vehicle. More

by RYANARNESON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria Salazar
Jul 31, 2022 -

Gateway Chevrolet responded

Hello RYANARNESON, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! - Team Gateway

July 14, 2022

As always the service dept is great along with customer service! Cody is the Best! More

by lz_1702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody in service
Jul 16, 2022 -

Gateway Chevrolet responded

Hi lz_1702, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

July 14, 2022

I was extremely pleased with the kindness of everyone at Gateway. I wasn’t having any luck at other dealerships until I visited here. I first connected with Andre as he was super helpful in keeping me infor More

by alekspieja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cruz
Jul 31, 2022 -

Gateway Chevrolet responded

Hello alekspieja! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Team Gateway

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