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Gateway Chevrolet
Avondale, AZ
8,315 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,315 reviews
Verified Customer
May 30, 2022
2.5 hours for a simple oil change with an appointment. Employee stated two service employees didnt show up for work. Same BS excuse as previous oil change. Employee stated two service employees didnt show up for work. Same BS excuse as previous oil change. More
by SergioS
Employees Worked With
Dom
May 30, 2022
I made an appointment to get my first service done and a warning light taken care of. Tinny was very professional and the work was finished the same day. warning light taken care of. Tinny was very professional and the work was finished the same day. More
by GIMCCAMON1
Employees Worked With
Andrew Cruz
May 30, 2022
The Collision department process was great. I could not have asked for a better experience. From the moment I walked in and was greeted by the two so personable ladies at their desk they wer I could not have asked for a better experience. From the moment I walked in and was greeted by the two so personable ladies at their desk they were fantastic and so knowledgeable, Claudia Wirick More
by datahead30
Employees Worked With
Chelsea was absolutely wonderful. So helpful during my entire process of getting my car taken care of., Jeremy Thompson
May 30, 2022
I had a service appt scheduled. The person scheduling forgot to tell me it’s a drop off type appt due to cars taking 2-3 days to complete. Upon arriving Zach asked if I was informed The person scheduling forgot to tell me it’s a drop off type appt due to cars taking 2-3 days to complete. Upon arriving Zach asked if I was informed about the drop off. I replied no and was frustrated because I drove an hour to this particular dealer due to my car warranty I purchased there. Zach pulled some strings, made it right and got my car in. He had it done just after lunchtime. Thank you for your help. Also I would like to recognize the female employee (I’m sorry I don’t have her name) that takes in the cars for service. What a job she does. I watched her and was super impressed by her hustle. One car after another. In and out. Literally running. Give that woman the best raise you can!!! More
by AHICKS21DC
Employees Worked With
Service Zach
May 28, 2022
Marc was awesome to work with and made buying my new vehicle so easy. He went above and beyond to make sure everything was taken care of. Charlie in finance also did an awesome job in assisting with our vehicle so easy. He went above and beyond to make sure everything was taken care of. Charlie in finance also did an awesome job in assisting with our purchase. Excellent customer service!!!!!!! More
by TINAFRICKS2021
Employees Worked With
May 28, 2022
They were very quick and had no problems. Thank you . They called to check in and and after to see how the service was. Thank you . They called to check in and and after to see how the service was. More
by raslater13
Employees Worked With
