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Gateway Chevrolet
Avondale, AZ
8,346 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,346 reviews
February 25, 2022
I was communicated weekly as the status of my vehicle in regards to back ordered parts and when they were expected and also when my vehicle was expected to be ready. regards to back ordered parts and when they were expected and also when my vehicle was expected to be ready. More
by VJIBBEN
Verified CustomerEmployees Worked With
Trinidad
February 25, 2022
Lisset Dias? was very nice. The wait was horrible. Just an oil change should not take 4 hours. For such a large dealer you don’t know how to conduct business. was very nice. The wait was horrible. Just an oil change should not take 4 hours. For such a large dealer you don’t know how to conduct business. More
by tanatio
Employees Worked With
Lisset Diaz
February 24, 2022
My Service Provider was awesome handled my tire replacement very professionally and kept me in loop the entire time!! A+ service!!! replacement very professionally and kept me in loop the entire time!! A+ service!!! More
by azref246
Employees Worked With
February 24, 2022
Completely unhappy with my service. Twice I've been there for oil change and tire rotation and twice they didn't rotate my tires. The second time I was told why after having to ask be Twice I've been there for oil change and tire rotation and twice they didn't rotate my tires. The second time I was told why after having to ask because I went elsewhere, and they were rotated just fine. They said I needed tires which baffled be because the tread was sufficient and there was no dry rot and anything. I was eventually told it was because the age of my tires, which I was not told nor was it on my detailed receipt it didn't even reflect that they did not rotate my tires for any reason on the receipt. if the age was the reason, I would've been fine hearing that and would've entertained pricing new tires. Instead, they've lost a customer and I was even possibly interested in purchasing a new vehicle this year. It won't be there. More
by CUSTOMINOR
Employees Worked With
Trinidad
February 23, 2022
Horrible service. I arrived 5 minutes early for my appointment. Sat in line for 20 minutes before I was acknowledged. They literally asked me if I realized I was la I arrived 5 minutes early for my appointment. Sat in line for 20 minutes before I was acknowledged. They literally asked me if I realized I was late for my appointment. They then tried to charge me $59 even though I pre-paid for 6 oil changes when I bought my car. Sooo frustrating. More
by kathy.floyd0
Employees Worked With
Kelli Musal
February 23, 2022
Took 8 hours for and oil change. Rep was not helpful. Was hung up multiple times. Said give a call back after a customer but took us calling back and a hang up. Rep was not helpful. Was hung up multiple times. Said give a call back after a customer but took us calling back and a hang up. More
by solarezbranden
Employees Worked With
He was in Service
