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Gateway Chevrolet

Avondale, AZ

4.5
8,346 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,346 reviews

January 14, 2022

This is the second vehicle we have bought from Justin. Everything went smooth just like last time. Definitely recommend talking to Justin if you were looking for a new car or truck. More

by wwhiteman88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mongar, Trevor Vona
Jan 28, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. we appreciate your feedback! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Best Regards Destinie Dawson

January 14, 2022

Bad customer service and lack of communication. Had to keep calling to get Someone on the phone for my brakes making a louder noise then when I took it in! More

by caligrlnaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis and service desk
Feb 02, 2022 -

Gateway Chevrolet responded

Caligrlnaz, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (623) 687-3503 when you have an opportunity, and we will be more than happy to try and turn your experience around. Best Wishes, Team Gateway

January 14, 2022

The entire process was smooth and well communicated by Trevor. He kept me informed throughout the entire purchase. More

by rbaum79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack McPherson, Trevor Vona
Jan 28, 2022 -

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. we appreciate your feedback! Thank you again for choosing Gateway Chevrolet, INC. and we hope to see you again. Best Regards Destinie Dawson

January 14, 2022

Both problems with our Corvette were resolved in an efficient manner. Communication with John Sheldon was excellent. More

by XLAPLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sheldon
Jan 19, 2022 -

Gateway Chevrolet responded

Hi XLAPLANDER, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 14, 2022

This dealership has been great since we arrived in AZ Friendly service and staff thanks for all the help with the new car and service. More

by COUNTRYMANTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Nava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Mongar, Omar Polo, Juan Lerma, Raymond Lopez
Jan 19, 2022 -

Gateway Chevrolet responded

Hello COUNTRYMANTIM, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 14, 2022

Terrible experience. Had a scheduled appointment for my initial service (basic oil change) that took over 3 hours! This was without a tire rotation. Garbage, will never go there again. More

by DB
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John
Feb 02, 2022 -

Gateway Chevrolet responded

Thank you DB for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, team Gateway

January 13, 2022

I received great customer service and car care. I can't wait for my next visit coming up, so I can make sure everything is okay and get a free wash on my vehicle. So glad to have them there for my car nee More

by ritajohnson1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jan 19, 2022 -

Gateway Chevrolet responded

Hello ritajohnson1960, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

Jan 19, 2022 -

ritajohnson1960 responded

Hello, I will see you on Feb 7, 2022 to have my truck checked out. Thank you

January 13, 2022

Very pleasant experience, arrived on time, acknowledged and attended too. Waiting area large providing distances among people and warm. Was out of there within two hours. Thank yoi More

by lorraineeiler1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jan 19, 2022 -

Gateway Chevrolet responded

Hello lorraineeiler1@gmail.com, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 13, 2022

Received great customer service from Dominick he made sure that all my scheduled service checks had been performed on my vehicle for the mileage it had. Carlos the service tech did a great job on the wor More

by wasierski0547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Bartni,Carlos Olivas
Jan 19, 2022 -

Gateway Chevrolet responded

Hi wasierski0547, thank you for your kind review; we are happy to pass along your comments to Dominick and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

January 12, 2022

Nos dieron un exelente trato,todo el personal fue muy amable con nosotros,y se ajustaron a nuestro presupuesto. More

by Vicente arias
Customer Service
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sergio Sandoval
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