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Gateway Chevrolet
Avondale, AZ
8,299 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,303 reviews
November 18, 2021
James and the team were no pressure. There all the way. A pleasant experience for sure. pleasant experience for sure. More
by MACEY.SHAPIRO
Verified CustomerEmployees Worked With
November 18, 2021
Great teamwork, everyone working together to make sure I was taken care of, and the transaction kept moving forward. Jose was patient, knowledgeable, and extremely helpful. The seamless hand-off from depart was taken care of, and the transaction kept moving forward. Jose was patient, knowledgeable, and extremely helpful. The seamless hand-off from department to department is a testament to the leadership of that dealership. Well done everyone. Thank you! More
by scottenz
Employees Worked With
Jose Gonzalez
November 18, 2021
So from the beginning to end Gateway treated us like family. They didn’t have the truck we want it at first they they kept us in the loop amd reach out with updates when ever the truck was going to get family. They didn’t have the truck we want it at first they they kept us in the loop amd reach out with updates when ever the truck was going to get to the lot. The experience was good I would de formerly recommend this dealership to friends and family More
by peter.larrazabal
Employees Worked With
Moe
November 18, 2021
It was so easy when I got there and they treated us so wonderful I love the experience thank you so much for helping us thank you for being there and giving us all the information and clearing things that wonderful I love the experience thank you so much for helping us thank you for being there and giving us all the information and clearing things that we didn’t understand thank you so much we truly appreciate you More
by nessasalas623
Employees Worked With
Liz
November 18, 2021
I am frustrated that I scheduled an appointment for my vehicle and it wasn't looked at until 3 days later. On top of this, it wasn't even completed. When dropping off the car, I was quoted 3 days for the vehicle and it wasn't looked at until 3 days later. On top of this, it wasn't even completed. When dropping off the car, I was quoted 3 days for the AC to be even looked at but that the oil change could be done during the appointment. I decided just to leave the car to see if it could be done sooner than 3 days, even though I had an appointment for it to be done. On Monday, I was quoted a cost for the AC. Due to the cost, I decided to hold off on it but the oil change hadn't been completed in the 3 days the car was there. I ended up waiting another 2 hours at the dealership and it still wasn't completed even though I was told that could have been done during my appointment time 3 days earlier. Why wasn't it done? I'm confused as to why I have to make an appointment if that scheduled time isn't going to be honored. I don't' know if it's connected, but when I arrive to have service, including on this visit, I'm told which rep will be with me when I arrive. But then that rep comes up to my car and ask me why I'm there. I'm apparently on that person's schedule, I shouldn't have to give them a run down of why I'm there when it's on their paper. No one seems to know what they're doing. I really wish my time was valued. That's what a scheduled visit is for. The rep was nice and gave me a discount on the cost of the diagnostic of the AC but I won't be back to this location again. More
by timothymckay84
Employees Worked With
I don't know their names, they work on the car
November 17, 2021
I had a great experience at Gateway Chevrolet. My services were finished in a timely matter. Also, every one in the facility is very knowledgeable and polite. services were finished in a timely matter. Also, every one in the facility is very knowledgeable and polite. More
by mjlo
Employees Worked With
John
November 17, 2021
Purchased my first car in over 10 years and I was so nervous! But I’m so happy with my experience. This dealership has integrity. (Which I hear isn’t everyones experience with dealerships unfortunately) nervous! But I’m so happy with my experience. This dealership has integrity. (Which I hear isn’t everyones experience with dealerships unfortunately) They were hassle free and were everything I’d want from my dealership. More
by SAMANTHAEAKIN19
Employees Worked With
Justin mongar and my sales guy! I can’t remember his name ???????
November 17, 2021
Making an appointment is usually accommodated without a long wait for work to get started. Friendly employees, clean waiting room, free bottled water, coffee and snacks. long wait for work to get started. Friendly employees, clean waiting room, free bottled water, coffee and snacks. More
by MLCRRC
Employees Worked With
John in service
