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Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
8,334 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,334 reviews

October 22, 2021

Everyone was very knowledgeable and helpful. They answered all my questions and the inspection that I needed was complete in a small amount of time More

by mjlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello mjlo, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 21, 2021

Always an amazing experience every time I go in for a car service. Good atmosphere More

by duarte.marco12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Sanchez,
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello duarte.marco12, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 21, 2021

DOES NOT CARE ABOUT CUSTOMERS. PROFIT OVER PEOPLE! Rude, no customer service, does not own up to mistakes, blames customer for everything! More

by MRNMRS.VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Cummings
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bieber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Enrique Velazquez, Anne Monroe
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Nov 30, 2021 -

Gateway Chevrolet responded

Thank you MRNMRS.VA for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 21, 2021

Good dealership fast Service Nice Persons I will recommend this dealership to anybody thank you More

by enrique.flores33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bieber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello enrique.flores33, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 20, 2021

Servicing your vehicle sucks you have warranty and they don’t wants to change the parts More

by lillyr2500
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kk
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Nov 30, 2021 -

Gateway Chevrolet responded

Thank you lillyr2500 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 20, 2021

Staff was terrific and the manager Kelli was so helpful. I Highly recommend the dealership More

by azwashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Avile
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Nov 30, 2021 -

Gateway Chevrolet responded

Hi azwashman, thank you for your kind review; we are happy to pass along your comments to Kelli and the team here at Gateway Chevrolet, INC.! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Best Wishes, Team Gateway

October 20, 2021

Very polite and fast on the service way better than midway Chevrolet there the worst thanks gateway More

by SOLOTONY91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello SOLOTONY91, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 19, 2021

Last time I visit this dealership.went for a recall and oil change 4 days later came out with oil change only. More

by phxfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Sheldon
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Nov 30, 2021 -

Gateway Chevrolet responded

Thank you phxfm for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

October 19, 2021

In these crazy times they still made my first NEW car buying experience outstanding! Thanks! More

by BREEJACQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Bryant Dominguez
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Nov 30, 2021 -

Gateway Chevrolet responded

Hello BREEJACQUES, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

October 19, 2021

The dealership overall was friendly, knowledgeable, and very professional. We liked that we were not pressured to buy anything and our time and space was respected. More

by MRJAMROZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar polo, La Rue Abrams
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Oct 26, 2021 -

Gateway Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, INC. and we hope to see you again soon! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for your business, Best Regards Destinie Dawson

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