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Gateway Chevrolet
Avondale, AZ
8,354 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,354 reviews
September 03, 2021
Kyle was pleasant and professional during the servicing of my vehicle. Also, unlike previous times, I did not have a long wait time. Communication was great. of my vehicle. Also, unlike previous times, I did not have a long wait time. Communication was great. More
by ANGELA
Verified CustomerEmployees Worked With
Kyle
September 02, 2021
Atienden muy bien y buena atención de recomienda mucho ese dillar tienes muy buena presentacion para el cliente y atienden en tu idioma para que batallen la gente ese dillar tienes muy buena presentacion para el cliente y atienden en tu idioma para que batallen la gente More
by SAUL
September 02, 2021
Elderly women beware, don’t go in alone. High pressure, relentless sales tactics. Pushiness and unclear number crunching with multiple managers confusing the process. O relentless sales tactics. Pushiness and unclear number crunching with multiple managers confusing the process. O More
by tldearcosahten
September 02, 2021
The dealer ship took care of the problem I had with my van in the mechanic shop department. It wasn't easy because the engine light will disappear but they figured it out. And working great. van in the mechanic shop department. It wasn't easy because the engine light will disappear but they figured it out. And working great. More
by HERMELINDAPRADO
Employees Worked With
Robert Hernandez's
September 02, 2021
I would give Zero stars if I could. Derek Jones a tech at Gateway diagnosed my car needed a $10,000 engine in my corvette and lied about doing a compression test. My car only had 1 cracked spark plug. I woul Gateway diagnosed my car needed a $10,000 engine in my corvette and lied about doing a compression test. My car only had 1 cracked spark plug. I would never take any of my vehicles here. Derek Jones should be released as a tech and given a different job. More
by floreskaden
Employees Worked With
Derrick Jones and service writer John
September 02, 2021
I only come in because of my warranty. The service personnel are to busy to give you any attention. The actual service takes too long. Apparently, service does not read the notes when scheduled via we personnel are to busy to give you any attention. The actual service takes too long. Apparently, service does not read the notes when scheduled via website. I noted no tire rotation and the representative said we'll rotate the tires too when we do the oil change. Needless to say the whole service for a scheduled oil change was over 2hrs. More
by morris.levario
Employees Worked With
Lucio
September 01, 2021
Dominick was very informative and went over service that was completed and next service recommendations. He also checked on me in the waiting room to see if anything was needed and provided an estimated com was completed and next service recommendations. He also checked on me in the waiting room to see if anything was needed and provided an estimated completion time for the service. More
by Shanel
Employees Worked With
Dominick
September 01, 2021
Working with Justin during the sales process was easy. He worked with us and got us a great deal on our 2021 Z71 Surburban. Larry in fiance was also excellent a d got us the best possible loan available for worked with us and got us a great deal on our 2021 Z71 Surburban. Larry in fiance was also excellent a d got us the best possible loan available for us. More
by alanpowers77
Employees Worked With
Justin Mongar & Larry Fuller
September 01, 2021
They done all that was needed with getting my vehicle serviced. KELLI, has saw the service concerns needed from beginning to end. Alejandra has also helped out. serviced. KELLI, has saw the service concerns needed from beginning to end. Alejandra has also helped out. More
by kmrobinson67
Employees Worked With
Kelli and Alejandro
