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Gateway Chevrolet
Avondale, AZ
8,353 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,353 reviews
August 26, 2021
** update SERVICE IS STILL TRASH ** 08/21/21Took my ** update SERVICE IS STILL TRASH ** 08/21/21 Took my truck in 3 times and I always tell them for my tire rotation they don’t do it they say “oh l ** update SERVICE IS STILL TRASH ** 08/21/21 Took my truck in 3 times and I always tell them for my tire rotation they don’t do it they say “oh looks like they didn’t put it in the comments “ even when I keep telling them every time I go. When someone takes there vehicles there for oil change with the vip care it’s automatically that they have to do tire rotation. Even when I took my truck back for transmission problem I even told them to make sure do my tire rotation because they had forgot last time when I came for oil change so when my truck was ready for pick up I asked if they did my tire rotation they said “ no but we can push it in it’s gonna take about 20mins “ I said ok that’s fine I when back after 30mins to check it wasn’t even on the lift then I went back to check another 30mins it was on the lift someone was working on it then 45 minutes later i check on it again they said I thought someone was working on it so this whole time I was waiting for a simple tire rotation they were xxxxxxxxxxxx me saying someone was working on it when no one was working on it. Their service sucks every time I go Theres always an issue even when I leave my truck with AN SCHEDULE APPOINTMENT for an oil change a day before More
by joshua.romo16
Verified CustomerEmployees Worked With
Service
August 26, 2021
John and Zach are awesome but this dealership can’t seem to get my car running right after 3 visits. Just had it for 8 days and still cutting out and not running good. to get my car running right after 3 visits. Just had it for 8 days and still cutting out and not running good. More
by bretemcc
Employees Worked With
John , Zach
August 26, 2021
I had a wonderful experience. I was greeted with a warm welcome. The service was done In a fast manner. Overall it was a great experience. Thank you. welcome. The service was done In a fast manner. Overall it was a great experience. Thank you. More
by jros1330
Employees Worked With
August 26, 2021
Wonderful experience, do not hesitate to buy a vehicle here. No pressure or sales tactics to make you feel uncomfortable, my first time leaving a dealership where I wasn't exhausted and frustrated. here. No pressure or sales tactics to make you feel uncomfortable, my first time leaving a dealership where I wasn't exhausted and frustrated. More
by jtalbert1
August 25, 2021
I was very pleased with my experience. Erasmo was very efficient and honest. Pleasure doing business with this company .Financing was so easy I got a great deal I am very impressed efficient and honest. Pleasure doing business with this company .Financing was so easy I got a great deal I am very impressed More
by Paul.jr.rivas76
Employees Worked With
Erasmo Quirino
August 24, 2021
James did a great job, very knowledgeable, fiendly, timely, keep his promise, enjoyed working with James, he is a good sales man, would buy again when looking timely, keep his promise, enjoyed working with James, he is a good sales man, would buy again when looking More
by jsands0215
Employees Worked With
James
August 24, 2021
Adrian did a great job of accommodating our needs and our schedule. Tony did a good job explaining all of the paperwork. Good experience overall. schedule. Tony did a good job explaining all of the paperwork. Good experience overall. More
by bradbaker81
Employees Worked With
Adrian Garcia, Tony Castel de Oro
August 24, 2021
Truck works great, but it took 2 whole days for them to even look at my truck. Dropped off Wed morning at 8am, didn’t take my truck until 11am Friday to finally start working on it, I understand it’s busy, even look at my truck. Dropped off Wed morning at 8am, didn’t take my truck until 11am Friday to finally start working on it, I understand it’s busy, but my truck is my only mode of transportation. More
by ARUIZ8412
Employees Worked With
Dominick
