Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,353 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,353 reviews
August 23, 2021
Service advisor was great dealership was clean . The problem is it took 2 hrs to do the oil change. They didn’t even rotate the tires, but hey the noted that in the invoice. Was my only day off in three problem is it took 2 hrs to do the oil change. They didn’t even rotate the tires, but hey the noted that in the invoice. Was my only day off in three months I didn’t want to lose that much time. More
by Armendariz4
Verified CustomerEmployees Worked With
Yoli Pena
August 23, 2021
Great customer service and explanation on the questions i had. John always provides details. I complete all my services with John since he provides the same services everytime. had. John always provides details. I complete all my services with John since he provides the same services everytime. More
by Edgar
Employees Worked With
John
August 21, 2021
The customer service was excellent !! From the time we arrived to the time we left the communication was great. We also talked with Michael our salesman and he remembered us from months ago and was very f arrived to the time we left the communication was great. We also talked with Michael our salesman and he remembered us from months ago and was very friendly. Outstanding dealership. More
by rayburn0
Employees Worked With
Michael Martino,
August 20, 2021
Donald, Carlos, Adam and Jered were pretty awesome! Patient with me, stayed late for me to decide and they worked as a team. Friendly guys and easy going. Patient with me, stayed late for me to decide and they worked as a team. Friendly guys and easy going. More
by Arrikkah
August 20, 2021
Took my car on Tuesday morning to so they can check why the engine light is on, my car was at the dealership for almost two days and they did nothing. Was an awful experience never again will take my car the engine light is on, my car was at the dealership for almost two days and they did nothing. Was an awful experience never again will take my car to them. More
by JACKELINETORRES04
Employees Worked With
None
August 20, 2021
I have kids and as a single parent reliable transportation is a must. Had it not been for Jon and his communication rigor this situation could have been bad. Yet Jon stayed in contact with me e transportation is a must. Had it not been for Jon and his communication rigor this situation could have been bad. Yet Jon stayed in contact with me every step of the way. Even thinking outside the box to ensure the proper repairs were completed. For this I thank Jon in the Service department for all his efforts. More
by MR_LCP
Employees Worked With
Just Jon in Service
August 19, 2021
Good service . Attendant very friendly when I arrived and had me in the waiting room very quickly. Attendant forgot keys and had to go back to her office to sign paperwork other wise very good service. and had me in the waiting room very quickly. Attendant forgot keys and had to go back to her office to sign paperwork other wise very good service. ED DORRANCE More
by ED DORRANCE
Employees Worked With
LIZZET DIAZ
August 19, 2021
Quick to get appt, finished the service in the time promised. Parts depth was able to get the part needed faster then I had expected promised. Parts depth was able to get the part needed faster then I had expected More
by MATT_H
Employees Worked With
August 18, 2021
I was mislead, I purchased a 2018 VW CC and was told the car was in factory OEM condition, it was not! I had to replace the tail lights which cost me $750.00 at the VW dealer because they had a plastic tint car was in factory OEM condition, it was not! I had to replace the tail lights which cost me $750.00 at the VW dealer because they had a plastic tint over them. I had to replace the rims which cost another $1000.00 dollars. Also the inside of the car was wrapped with black tape and I had to take it to a special place to remove it, that cost me $500.00 The miles I signed the title for was 39,000 and the car actually had 41,076 so I had to report Title fraud through the MVD. Also the I paid $17,680 cash for the car but the out the door price was $21,000. The dealer added $3,320 in taxes and fees and added an alarm which I did not authorize. I had to have the alarm taken off which cost me more money. I was promised by James about getting another key for the car. Once I paid cash for the car, they forgot who I was. I did not get another key and was lied to. I had to pay $325 for another key at the VW dealership. I wouldn't buy a bicycle from Gateway Chevrolet, the don't tell the truth and are very devious people. My experience was very very dissatisfying!!! Don't buy anything from them!!! They take advantage from you, but the way keep your $100 Visa Gift card, it probably comes with some strings attached. The worst experience I ever had at a car dealership. The deanship makes excuses for everyone's actions and play the victim. They don't take accountability for their actions. Anything goes with these guys. Don't buy a car here. More
by ed3048
Employees Worked With
Dwayne Washington
