
Gateway Chevrolet
Avondale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service agent was nice but i waited for car for 8.5 hours even though i had an appointment. I had to continue to reach out to the rep to get an update, and when i asked to speak with a manager, no one was av even though i had an appointment. I had to continue to reach out to the rep to get an update, and when i asked to speak with a manager, no one was available at the time, 2.5 hours later when my car was ready, a manager was still not available. The reason i had to wait was because your shuttle or uber or whatever you use doesn’t go as far as i lived. At the end i suggested to the agent that maybe offering an alternative would have been good, he stated “i didn’t even think about that, i guess we could have taken you somewhere to go shopping” really? Shopping? You think my problem with losing an entire work day is that i couldnt go shopping? More
It was almost impossible to call the dealership to set up an appointment or check on repair status. Calls would be routed around in circles and no one would answer. Calls and texts were often not returned. W an appointment or check on repair status. Calls would be routed around in circles and no one would answer. Calls and texts were often not returned. When attempting to pay for the service I was sent to at least 3 different people starting with the cashier. Vehicle was returned with the check engine light on, which was not the case when the vehicle was turned in. No response from the dealership after calling about this. Go somewhere else if you need service. More
Always a pleasure to work with my advisor Liz in the service department one more issue to take care of but I’ll have to wait till next time service department one more issue to take care of but I’ll have to wait till next time More
This had to be to the easiest car buying experience I’ve ever had. I told them what I wanted and the price range I was looking for. I received no haggling and they were straight to the point. ever had. I told them what I wanted and the price range I was looking for. I received no haggling and they were straight to the point. More
My experience was great and satisfied with my purchase. Customer service was helpful friendly and to the point. James was honest and didn't waste my time. Customer service was helpful friendly and to the point. James was honest and didn't waste my time. More
Great service everyone we worked with was great I can’t find the card of my salesman but he was wonderful and the finance guy was amazing the girl who helped us in the service was Liz she was great Couldn’ find the card of my salesman but he was wonderful and the finance guy was amazing the girl who helped us in the service was Liz she was great Couldn’t ask for any better service More