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Gateway Chevrolet

Avondale, AZ

4.5
8,350 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,350 reviews

August 07, 2021

Clean, no Haggle, no Hassle Price, Eric went out of his way to find me the Truck I was looking for at a good price. More

by Big Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bello
Sep 02, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

August 07, 2021

Robert has always taken care of us. I’m a Mobile phlebotomist so oil changes are more often and he always gets me in on time More

by K3FAMILYSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hernandez ???, La Rue Abrams
Aug 16, 2021 -

Gateway Chevrolet responded

Hi K3FAMILYSTRONG, thank you for your kind review; we are happy to pass along your comments to Robert and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 07, 2021

Was a great experience! My salesman really went above and beyond for me. I would highly recommend anyone to this car dealership in the future. More

by er_robles77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered bryant
Sep 02, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

August 06, 2021

Service agent was nice but i waited for car for 8.5 hours even though i had an appointment. I had to continue to reach out to the rep to get an update, and when i asked to speak with a manager, no one was av More

by ottevelyn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Sep 02, 2021 -

Gateway Chevrolet responded

Thank you ottevelyn2 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

August 06, 2021

It was almost impossible to call the dealership to set up an appointment or check on repair status. Calls would be routed around in circles and no one would answer. Calls and texts were often not returned. W More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember names
Sep 02, 2021 -

Gateway Chevrolet responded

Thank you Patricia for reaching out to us. We regret to hear about the situation you have described. Here at Gateway Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (623) 687-3503 to discuss ways we can better serve you in the future. Best Wishes, Team Gateway

August 06, 2021

Always a pleasure to work with my advisor Liz in the service department one more issue to take care of but I’ll have to wait till next time More

by henrygarcia201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz in service department
Aug 16, 2021 -

Gateway Chevrolet responded

Hi henrygarcia201, thank you for your kind review; we are happy to pass along your comments to Liz and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

August 06, 2021

This had to be to the easiest car buying experience I’ve ever had. I told them what I wanted and the price range I was looking for. I received no haggling and they were straight to the point. More

by nickhilderbrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Canales
Sep 02, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

August 06, 2021

My experience was great and satisfied with my purchase. Customer service was helpful friendly and to the point. James was honest and didn't waste my time. More

by wolfmadd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garcia
Sep 02, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

August 05, 2021

Took for ever in there to sing. Plus a Gas card was promise never gotten they would not even return my call ☎️ or answered the call More

by helen.silvas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Luisa
Sep 02, 2021 -

Gateway Chevrolet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to address your concerns. Please reach out to us directly at (623) 239-3568 when you have a chance. Thank you, and we look forward to hearing from you.

August 05, 2021

Great service everyone we worked with was great I can’t find the card of my salesman but he was wonderful and the finance guy was amazing the girl who helped us in the service was Liz she was great Couldn’ More

by ncutrara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
Sep 02, 2021 -

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

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