Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,260 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,260 reviews
May 24, 2021
It was pretty good very long now might want to have snacks for your customers might make it easier. The easiest part was signing the final documents. snacks for your customers might make it easier. The easiest part was signing the final documents. More
by patti.stamper08
Verified CustomerEmployees Worked With
Adrian garcia
May 22, 2021
The service was amazing. Got my vehicle in and out quickly and the staff was amazing. Definitely earned my future business and I would recommend them to anyone quickly and the staff was amazing. Definitely earned my future business and I would recommend them to anyone More
by DOMINICKB83
Employees Worked With
Alejandra Cruz
May 21, 2021
Quick and easy check-in and check-out. Car was ready when promised. No pressure, no up-selling. Service advisor, John, is friendly and knowledgeable. promised. No pressure, no up-selling. Service advisor, John, is friendly and knowledgeable. More
by sdennett110
Employees Worked With
John
May 21, 2021
Always have a great experience! Robert from service always does an amazing job on getting things done when I take my vehicles for service, won’t be going back to Yates in Goodyear anymore. always does an amazing job on getting things done when I take my vehicles for service, won’t be going back to Yates in Goodyear anymore. More
by SMARTINEZ.AZ20
Employees Worked With
Robert
May 21, 2021
I had a great experience and I will definitely buy more another vehicle here when the time comes. I will be recommending this dealership to my friends and family another vehicle here when the time comes. I will be recommending this dealership to my friends and family More
by d_mata071401
Employees Worked With
Sergio Sandoval
May 21, 2021
Ivan was very pleasant to work with! The communication through out the process was great! They took care of all my needs and wants! Very thankful ♥️ through out the process was great! They took care of all my needs and wants! Very thankful ♥️ More
by IBEAS77
Employees Worked With
Ivan
May 21, 2021
Dk why my repairs are so frequent and end up spending $300-$500 or more each visit. Maybe overcharging me? Maybe parts installed but really needed? $300-$500 or more each visit. Maybe overcharging me? Maybe parts installed but really needed? More
by HERLINDAV1
Employees Worked With
Robert Hernandez
May 20, 2021
Poor customer service. Was not offered a vehicle car wash. Website does not inform clients of wait times when scheduling. I was arrived early for my 0720 appointment to be greeted at 0727 by my “service wash. Website does not inform clients of wait times when scheduling. I was arrived early for my 0720 appointment to be greeted at 0727 by my “service advisor” who did not even introduce herself. Spoken to poorly. Advised at minimum wait time would be 1.5 hours, but could be anytime throughout the day until 6pm. Service advisor walked away and did not provide me with instructions or ever tell me where to go. I was left sitting in my vehicle. Was not followed up by with my “service advisor,” but rather someone else in the service department. Walked to my vehicle by Liz (who was great and friendly), only to be told that my car was not washed. Liz informed me that I should have been asked if I wanted a wash, I was not asked or offered. I have never experienced such poor customer service. This was my vehicles first oil change since purchase at this location. I am beyond disappointed with the quality of service and experience I received. I would not recommend this place to anyone moving forward. More
by Katherine
Employees Worked With
Alejandra in Service
May 20, 2021
Andre and Donald were very helpful and everyone that helped in finance were amazing in helping me with everything that needed to get done as best as possible helped in finance were amazing in helping me with everything that needed to get done as best as possible More
by robbmed18
Employees Worked With
