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Gateway Chevrolet
Avondale, AZ
8,243 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,243 reviews
May 11, 2021
Great experience the best ever, I will buy my next car here again… kudos to the GM Robert Revere, he gave me a great deal … love this place … Also MY SALESMAN the best one there, I recommend him for yo here again… kudos to the GM Robert Revere, he gave me a great deal … love this place … Also MY SALESMAN the best one there, I recommend him for your next purchase, Omar Polo the best, he’s awesome… More
by theone.pec
Verified CustomerEmployees Worked With
Omar Polo
May 11, 2021
Poor Service. This is the second time I brought my vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then vehicle to be serviced. The first time they did an oil change for a V8 engine on my truck when it’s a v6. Good thing I caught it before I left, then had to wait for them to re do the service. I didn’t learn my lesson so I gave them another chance and brought it back for a second time for transmission fluid exchange oil change and tire rotation. turns out they charged me but didn’t rotate my tires, and who knows if they changed the transmission fluid or oil. Yulissa at the front desk has the most horrible attitude. She is the wrong person to be at the front counter. I asked her long it would be until My loaner would be ready, she snapped her head at me and said it will be ready when I call you. Needless to say, fool me twice and I go to another Chevy dealer who holds to a higher service standard. More
by kellyjaviles
Employees Worked With
Yulissa
May 11, 2021
Great coordination from online appointment through the service onsite. I appreciated the communication. I was well informed about the process, findings, and suggestions for vehicle maintenance. service onsite. I appreciated the communication. I was well informed about the process, findings, and suggestions for vehicle maintenance. More
by jdl310toyuma
Employees Worked With
Liz
May 10, 2021
Normally wouldn’t be a big deal. But I paid 400$ on repairs for my car. They didn’t do a courtesy wash. When they brought my car up they took the keys. I then had to spend 10 minutes tracking down my k repairs for my car. They didn’t do a courtesy wash. When they brought my car up they took the keys. I then had to spend 10 minutes tracking down my keys. They never actually told me the price for repairs. Just said it would be the same as last time. More
by micahwalker56
Employees Worked With
John
May 10, 2021
I am really please with everything accept the brakes on my car needed to be done... it's takes to pedal to floor almost for it to stop. If they fix that I'd be very happy. my car needed to be done... it's takes to pedal to floor almost for it to stop. If they fix that I'd be very happy. More
by msnikkieowens
Employees Worked With
Omar
May 10, 2021
Jasmin was a big help. 10/10.However, I feel the Jasmin was a big help. 10/10. However, I feel the financial department took advantage of me being young and gave me a high interest rate without cons Jasmin was a big help. 10/10. However, I feel the financial department took advantage of me being young and gave me a high interest rate without considering going through my credit union. They didn’t even consider it or give me a chance. More
by mrogan1998
Employees Worked With
Jasmin Deo
May 10, 2021
The entire process was excellent! We started the sale online when we found the Truck we wanted and picked it up the next day. This dealership did a great job. online when we found the Truck we wanted and picked it up the next day. This dealership did a great job. More
by Andrew
May 09, 2021
Good experience. I must commend my Service Representative Alejandra Cruz. She kept me updated on my vehicles status. She is the Best Service Rep I have ever been assigned to me at the dealership. She genuine Alejandra Cruz. She kept me updated on my vehicles status. She is the Best Service Rep I have ever been assigned to me at the dealership. She genuinely cares about her customers. She is the main reason I continue to take my business to your dealership for service or to purchase other vehicles. More
by SRBORQUEZ
Employees Worked With
