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Gateway Chevrolet
Avondale, AZ
8,237 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,237 reviews
April 23, 2021
Outside of 2 things that bothered us, the purchase and pickup service for our new vehicle was excellent as was the price we paid and the trade in for our Ford truck. The staff were excellent and very he pickup service for our new vehicle was excellent as was the price we paid and the trade in for our Ford truck. The staff were excellent and very helpful. The two things that bothered us were: 1. The salesman told us we could get whatever shade tint we wanted put on the truck. We were never asked what color tint we wanted and when the vehicle was turned over to us the tint had already been put on (we wanted a darker shade for the rear window). When I asked the salesman about this he said it could not be changed once put on or it would void the warranty. Not the answer I wanted. 2. We asked if the trailer brake controller on our trade in could be removed and given back to us so we could put it on the Silverado we were told it could be done. It was given back to us the next day in a box which I did not check for the contents. When I made an appointment a week later to have it installed on the Silverado at La Mesa RV it turned out the only items in the box were the controller cables and the mounting box, no controller. It cost me an additional $450 to purchase a new controller. More
by oscarjr
Verified CustomerEmployees Worked With
Jesus (don't know last name)
April 23, 2021
Speedy service! Great customer service and they take great care of the customer. Thank you guys!! Also they helped me get my car fixed!! Awesome great care of the customer. Thank you guys!! Also they helped me get my car fixed!! Awesome More
by Gloria
Employees Worked With
Jeremy Thompson
April 23, 2021
Took my car in 11 days before because a light came on. They took all day when my appointment was at 9 and said nothing was wrong. Well 11 days later my car completely dies while im driving on the freeway They took all day when my appointment was at 9 and said nothing was wrong. Well 11 days later my car completely dies while im driving on the freeway locking my little sister and i in the car. We were left without lights and basically the car was a paper weight. With only 7000 miles on the car a sales representative said it sounds like you bought a lemon because now things just break on it randomly. Would never buy from here. Our sales advisor is nice and its not his fault management sucks. More
by alyssa.moran2425
April 22, 2021
The sales team at Gateway Chevrolet were extremely helpful. They managed to help us with all of the concerns we had walking in to getting a car. Highly recommend. helpful. They managed to help us with all of the concerns we had walking in to getting a car. Highly recommend. More
by samlmil105
Employees Worked With
April 22, 2021
Verry nice service just bought our 2021 Chevy truck nice sales person yoli Pena she did as we asked our payment and wonderful service thanks gateway Chevrolet sales person yoli Pena she did as we asked our payment and wonderful service thanks gateway Chevrolet More
by CARJUVE330
Employees Worked With
Yoli Pena
April 22, 2021
I spent $520 in services, I notified the staff assisting me I had a coupon but was unable to locate it. She replied I needed it. I was unable to find it, the next day I located the 15% coupon for $500 or mo me I had a coupon but was unable to locate it. She replied I needed it. I was unable to find it, the next day I located the 15% coupon for $500 or more. I called in to see if it could be applied and the person I spoke with said no. This was my go to dealership, now I will have to look for a different dealer that values their customers. More
by rtam
Employees Worked With
Liz
April 22, 2021
Poor fallow up . Being lied to and dismissed is completely unacceptable . I would recommend the people I know to shop elsewhere would avoid at all cost completely unacceptable . I would recommend the people I know to shop elsewhere would avoid at all cost More
by moses.rodriguez62494
Employees Worked With
Dom, Omar
April 22, 2021
I've tooken my truck to gateway twice and so far zach has taken care of my truck and I'll be back to see zach whenever I need anything done to my truck. taken care of my truck and I'll be back to see zach whenever I need anything done to my truck. More
by CHARLESTOOTHMAN84
Employees Worked With
Zach sheldon
