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Gateway Chevrolet
Avondale, AZ
8,256 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,256 reviews
Verified Customer
April 06, 2021
The tech was very hard to get a hold of. I don't think he even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades a even listened to the voice mails I left. They had the car for 6 days were suppose to check the mirror adjustment for warranty, change wiper blades and oil. I left with the car, same old wiper blades, Computer said it was time for an oil change. I went back and a mechanic said it looked like new oil. I am not certain they even changed the oil which I was charged for. I don't trust this place at all after that experience. More
by JCV
Employees Worked With
Dominic
April 06, 2021
I was ripped off we bought a vehicle with a sticker price of 13,500 and gave 6,000 down and still owe 15,000 and they added a extra year. When I called them the finance guy was very rude and "said you signe of 13,500 and gave 6,000 down and still owe 15,000 and they added a extra year. When I called them the finance guy was very rude and "said you signed it" how were we to know that what he was saying to us was a lie? Now I have to pay for 6 years and we were tricked into it. He had a pile of paperwork we thought was normal did not stop to read who does ? More
by IXKV82
Employees Worked With
April 05, 2021
Muy buen servicio, muy atentos todos especialmente al vendedor Mauricio y al encargado. Buen equipment. Tan buen servicio que regresaremos por una silverado. Gracias. Felices todos.! vendedor Mauricio y al encargado. Buen equipment. Tan buen servicio que regresaremos por una silverado. Gracias. Felices todos.! More
by BRENDAVALENZUELA2318
Employees Worked With
Mauricio
April 03, 2021
Amazing Customer service and support. Very satisfied with the work and services provided. THANK YOU for the help you gave along the way in keeping my car operating so smooth & for very affordable car with the work and services provided. THANK YOU for the help you gave along the way in keeping my car operating so smooth & for very affordable care. More
by avgdoll9
Employees Worked With
Service department
April 02, 2021
Good but too expensive! Never called me to tell me it was done .................thanks .......,,... thanks you could have washed it since it took so long!!! done .................thanks .......,,... thanks you could have washed it since it took so long!!! More
by Evaharwood6090
Employees Worked With
Robert
April 02, 2021
Friendly, clean, listen and very professional. Give attention to detail. Get the deal done in a timely manner. Practice CDC guide lines. Great place Family friendly wait area. attention to detail. Get the deal done in a timely manner. Practice CDC guide lines. Great place Family friendly wait area. More
by SGRAYKNO
Employees Worked With
Anthony, (financial) Cicel (sales person for 7 month), Jeremy Thompson, Tony Castel de Oro
April 02, 2021
Hands down best experience i have had buying a car!! Thank you for making it happen!!! I 100% reccommend this dealership to all of my friends and family!! Thank you for making it happen!!! I 100% reccommend this dealership to all of my friends and family!! More
by jmongar075
Employees Worked With
Other Employees :
Yoli Pena, Tony Castel de Oro, Dwayne Washington
April 01, 2021
Car was dropped off at 0900 for a diagnostic for brakes and AC. Car never got washed after 10 hours in the shop and was not ready till almost 6pm.. and AC. Car never got washed after 10 hours in the shop and was not ready till almost 6pm.. More
by Jamee Finley
Employees Worked With
Zach
