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Gateway Chevrolet
Avondale, AZ
8,274 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,274 reviews
March 19, 2021
Amazing customer service! The Service representatives are always looking for the best price and options for you. Overall the best service I have ever received. always looking for the best price and options for you. Overall the best service I have ever received. More
by isasua10
Verified CustomerEmployees Worked With
Paul
March 18, 2021
I can’t say enough on how this dealership handled a situation that could’ve gone sideways. Rob Revere was amazing Yoli Pena was amazing Edwin was amazing as well as John Sheldon was amazing top-notch d situation that could’ve gone sideways. Rob Revere was amazing Yoli Pena was amazing Edwin was amazing as well as John Sheldon was amazing top-notch dealership will always recommend people to buy from them. They understand the importance of customers More
by sewall.sachs
Employees Worked With
Yoli Pena
March 17, 2021
Dealership was friendly and willing to work with customer to create a deal. Overwhelming with sales people bombarding immediately. Didn’t have time to browse or discuss on our own. to create a deal. Overwhelming with sales people bombarding immediately. Didn’t have time to browse or discuss on our own. More
by AMBER
Employees Worked With
Katina
March 17, 2021
took my truck in because it was turning off when i was driving it it was a bad cable i was not happy with the price five hundred dollars which four of it was for labor i took a look at it and it was a sim driving it it was a bad cable i was not happy with the price five hundred dollars which four of it was for labor i took a look at it and it was a simple fix other than that i was happy with the service advisor. More
by hernandez301
Employees Worked With
john sheldon
March 17, 2021
I had requested an estimate for the drivers seat adjuster but was not done. Was advised after of this and rep advised me she had taken a picture and would send me back the estimate but again was not done. but was not done. Was advised after of this and rep advised me she had taken a picture and would send me back the estimate but again was not done. More
by andrearamirez0
Employees Worked With
Liz
March 17, 2021
Everyone made me feel welcomed it was a very friendly environment. Everyone was knowledgable and helpful in getting me the best deal possible. Best dealership experience. environment. Everyone was knowledgable and helpful in getting me the best deal possible. Best dealership experience. More
by SGALLEGOS91.SG
Employees Worked With
Michael Martino & Mike Gibbs, Yoli Pena, Tony Castel de Oro
March 17, 2021
I always have a good experience when I come here. I get information on car buying from the team there, whether I make a purchase or not. They are always courteous and friendly information on car buying from the team there, whether I make a purchase or not. They are always courteous and friendly More
by tajhxianique37
Employees Worked With
Sean , Alex Aguirre, Dwayne Washington
March 16, 2021
We drove all the way from Yuma, I had tried to do as much as I could over the phone to not spend too much time there. The sales rep I had talked to was very busy so he should have sent us to another rep. He as I could over the phone to not spend too much time there. The sales rep I had talked to was very busy so he should have sent us to another rep. He had also told me he would be able to give me 14k for my trade and possibly more once they saw it in person. Well they only gave me 13k and his manager said it was a miscommunication, when having someone travel out of town there should not be any miscommunication! They should have honored what the rep said at least for customer service. The manage kept making comments like he was doing us a favor with the price after being lied to. We were in such a hurry to get out of that place. More
by aspencer
Employees Worked With
Trevor
March 16, 2021
Katina was great! She exceeded all of our expectations. I will definitely be recommending her to others. Thank you so much for all of your help! will definitely be recommending her to others. Thank you so much for all of your help! More
by MARISOLVARGAS98
Employees Worked With
Katina Quintero
March 16, 2021
Came in just to see if they had any trail boss Silverados and walked out with one. Michael was great. He made it happen for my family and I. Thanks to Michael and gateway Chevrolet. Great experience and walked out with one. Michael was great. He made it happen for my family and I. Thanks to Michael and gateway Chevrolet. Great experience More
by danv2130
Employees Worked With
Michael
