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Gateway Chevrolet
Avondale, AZ
8,289 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,289 reviews
March 17, 2021
took my truck in because it was turning off when i was driving it it was a bad cable i was not happy with the price five hundred dollars which four of it was for labor i took a look at it and it was a sim driving it it was a bad cable i was not happy with the price five hundred dollars which four of it was for labor i took a look at it and it was a simple fix other than that i was happy with the service advisor. More
by hernandez301
Verified CustomerEmployees Worked With
john sheldon
March 17, 2021
I had requested an estimate for the drivers seat adjuster but was not done. Was advised after of this and rep advised me she had taken a picture and would send me back the estimate but again was not done. but was not done. Was advised after of this and rep advised me she had taken a picture and would send me back the estimate but again was not done. More
by andrearamirez0
Employees Worked With
Liz
March 16, 2021
We drove all the way from Yuma, I had tried to do as much as I could over the phone to not spend too much time there. The sales rep I had talked to was very busy so he should have sent us to another rep. He as I could over the phone to not spend too much time there. The sales rep I had talked to was very busy so he should have sent us to another rep. He had also told me he would be able to give me 14k for my trade and possibly more once they saw it in person. Well they only gave me 13k and his manager said it was a miscommunication, when having someone travel out of town there should not be any miscommunication! They should have honored what the rep said at least for customer service. The manage kept making comments like he was doing us a favor with the price after being lied to. We were in such a hurry to get out of that place. More
by aspencer
Employees Worked With
Trevor
March 16, 2021
Katina was great! She exceeded all of our expectations. I will definitely be recommending her to others. Thank you so much for all of your help! will definitely be recommending her to others. Thank you so much for all of your help! More
by MARISOLVARGAS98
Employees Worked With
Katina Quintero
March 16, 2021
Came in just to see if they had any trail boss Silverados and walked out with one. Michael was great. He made it happen for my family and I. Thanks to Michael and gateway Chevrolet. Great experience and walked out with one. Michael was great. He made it happen for my family and I. Thanks to Michael and gateway Chevrolet. Great experience More
by danv2130
Employees Worked With
Michael
March 16, 2021
We came in to look at options for a new vehicle. Dwayne greeted us promptly and we told him what we were looking for. He showed us options and was very knowledgeable and helpful. Dwayne was very respectf greeted us promptly and we told him what we were looking for. He showed us options and was very knowledgeable and helpful. Dwayne was very respectful of our needs and worked with us to find the best deal. We ended up purchasing a new Trailblazer and are very happy with our decision. Highly recommend this dealership and sales staff! Thanks! More
by alekmitrevski
Employees Worked With
Dwayne Washington
March 16, 2021
Fallow up and finish of sale felt rushed and sloppy therefore I reach out to get information and no fallow up I had to reach out to ur lender for info the the dealer should have provided.... having pro therefore I reach out to get information and no fallow up I had to reach out to ur lender for info the the dealer should have provided.... having problems already with my truck and having trouble getting in contact can someone plz fallow up More
by moses.rodriguez62494
Employees Worked With
Overall
March 14, 2021
Everything went well. Only disappointment was the Tahoe didn’t come with floor mats, and it’s a certified 2020 so we expected them. We expressed that but dealership didn’t follow up with us. didn’t come with floor mats, and it’s a certified 2020 so we expected them. We expressed that but dealership didn’t follow up with us. More
by Phx
Employees Worked With
Chris and Juan
March 13, 2021
They offered me a mini-detail for my vehicle and the service was great that day. I arrived promply at 9:00 a.m. They got me a Lyft. My vehicle was ready in a resonable time. I was happy with the results service was great that day. I arrived promply at 9:00 a.m. They got me a Lyft. My vehicle was ready in a resonable time. I was happy with the results of my mini detail. More
by evaquera
Employees Worked With
Alejandra.
