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Gateway Chevrolet
Avondale, AZ
8,291 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,291 reviews
March 11, 2021
Friendly staff, very thorough service team. Service team gave me updates throughout the process and thoroughly reviewed the issues wrong with my truck. All is good now. gave me updates throughout the process and thoroughly reviewed the issues wrong with my truck. All is good now. More
by c-bm4
Verified CustomerEmployees Worked With
Dominick Bartnick
March 11, 2021
The Gateway Chevrolet dealership provided my family and I great customer service during our purchase of a 2021 Chevy 2500HD Duramax. They took their time to show us around the dealership and answered all of great customer service during our purchase of a 2021 Chevy 2500HD Duramax. They took their time to show us around the dealership and answered all of our questions. The sales team assured us of The quality and reliability of a Chevy More
by RUDYP11
Employees Worked With
Sean
March 11, 2021
The installation of my new running boards seemed to go well with no problems. The "detail" was little more than a quick wash and wipe down. When I hear detail I do expect a little more. Not sure if that well with no problems. The "detail" was little more than a quick wash and wipe down. When I hear detail I do expect a little more. Not sure if that's the service departments responsibility, but that is one thing my Silverado was there to receive. Liz and Chelsea were a pleasure to work with. More
by rlzieman
March 10, 2021
When I set up the appointment for oil change, fluid check, tire rotation, and car wash with interior vacuuming I expected to have all that done. The car wash was bad and the interior was not touched! check, tire rotation, and car wash with interior vacuuming I expected to have all that done. The car wash was bad and the interior was not touched! That is the second time in a row that has happened to me. Paul was great for the oil change, fluid check, and tire rotation. It's not his fault the dealership washers and car cleaners don't do their job! Thankfully I was not charged for the wash job as I was told in advance the cleaning that I wanted was going to be $18.95. Mark Wendelgass More
by WENDELGASS
Employees Worked With
Paul in service
March 10, 2021
Good communication skills, staff are welcoming, and friendly. We live out of state and we started the paperwork on line and in 2 days we drove out with a chevy camaro. That was awesome!!! friendly. We live out of state and we started the paperwork on line and in 2 days we drove out with a chevy camaro. That was awesome!!! More
by sanez_0321
Employees Worked With
Omar Police and Adam Ryves
March 10, 2021
Dropped off my vehicle before 8:30am for oil change and took check an issue that was so called fixed the year before, but according to the service team they can never hear the issue to see what it is so it took check an issue that was so called fixed the year before, but according to the service team they can never hear the issue to see what it is so it didn't get fixed. I have been a long time gateway customer and have purchased 2 vehicles there. I had to call the service team to get an update on the status of my car and this was after 3:30pm. I was told to wait another 30 to 45 minutes to get my car back so they can put it back together. My car was there practically all day and I didn't drive away until after 5pm. Also I couldn't even get a courtesy car wash this time. Is this what I should expect if I continue being a Gateway customer??? More
by OCHOA1611
Employees Worked With
Zach
March 10, 2021
Had air conditioner problems. Paul was very nice to help me get a loaner. Richard Sena fixed the problem in a speedy time. Great Dealership me get a loaner. Richard Sena fixed the problem in a speedy time. Great Dealership More
by langstontel
Employees Worked With
Paul ( Service) , Richard Sena ( Service )
March 10, 2021
Robert Hernandez, has been my Service Advisor for the last 3 years. His prompt attention to my vehicle service and repair makes me come back everytime. I live in Laveen and can walk to Firestone which ha last 3 years. His prompt attention to my vehicle service and repair makes me come back everytime. I live in Laveen and can walk to Firestone which has been my service station for 20 odd years, but Robert brings me back to Gateway. Thank You kind Sir!! Cynthia Sommers More
by sommcyn
Employees Worked With
Robert Hernandez
March 10, 2021
La peor experiencia de mi vida gracias al sr. Tony de financiamiento quien supuestamente nos estaba ayudando pero nos estaba fregando astuto para envolverte gracias financiamiento quien supuestamente nos estaba ayudando pero nos estaba fregando astuto para envolverte gracias More
by mairene0819
Employees Worked With
Tony Castel de Oro
March 09, 2021
The entire car buying process was much easier then expected. Everyone we dealt with was attentive to our wants and was patient with all our questions. Highly recommend Gateway Chevrolet. . . expected. Everyone we dealt with was attentive to our wants and was patient with all our questions. Highly recommend Gateway Chevrolet. . . More
by justmepatpat
Employees Worked With
Michael, Jose, Lorenzo and the young lady that set up my cell phone with the app, DJ Hinchey
