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Gateway Chevrolet
Avondale, AZ
8,255 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,255 reviews
December 12, 2020
If you have happen to find yourself at gateway make sure you ask for Alejandro. Literally the most relaxed buying experience I’ve ever had. Wasn’t even the slight bit pushy, felt no pressure at all and made you ask for Alejandro. Literally the most relaxed buying experience I’ve ever had. Wasn’t even the slight bit pushy, felt no pressure at all and made the buying experience a pleasure. More
by zayrodrigo
Verified CustomerEmployees Worked With
Alex Aguirre
December 12, 2020
time was longer then what was told even with an appointment made a mess inside and out side of the truck grease and grime in strange areas like on my windshield damaged right hand door appointment made a mess inside and out side of the truck grease and grime in strange areas like on my windshield damaged right hand door More
by lew23
Employees Worked With
Howard Thaler
December 12, 2020
My car has been failing to start. After I wait a number of minutes the car starts. I decided i should bring the car to the dealer to find out whats wrong.. they had the car for a day and called me the next of minutes the car starts. I decided i should bring the car to the dealer to find out whats wrong.. they had the car for a day and called me the next day to say they could find nothing wrong. They did not charge me since they couldn't find the problem. The service dept must not have opened the hood. Today I found a nest in the engine. More
by llewellynpam
Employees Worked With
Other Employees :
Jeremy Thompson, Bryant Dominguez
December 11, 2020
everything was good, provided a good deal, however was not happy with the fact the car had issues while in the sales floor, i feel that should of been taken care of before selling the car. that caused me not happy with the fact the car had issues while in the sales floor, i feel that should of been taken care of before selling the car. that caused me to not have my new truck for two weeks. More
by Ogamboa1889
Employees Worked With
ty
December 11, 2020
Excellent customer service. After dealing with several other salesmen at other dealefships in the area, Justin was the fist one to listen to me and got me what i was loooking for instead of trying to sell other salesmen at other dealefships in the area, Justin was the fist one to listen to me and got me what i was loooking for instead of trying to sell me something else just to try and make a sale like the others. I left Gateway Chevrolet a satisfied customer. More
by Ruben757
Employees Worked With
Justin J. Mongar
December 11, 2020
You left out the old fogies - I'm older than the baby boomers. However, Mike Martino took great care of my wife, myself, and our 4 legged child, Smooch. Explanations were good, on the differences of each boomers. However, Mike Martino took great care of my wife, myself, and our 4 legged child, Smooch. Explanations were good, on the differences of each of the pickups we were looking to purchase. After driving off in our new truck, we had questions, which I'm sure are in the manual, but it was easier to call Mike. We called twice and each time we got our answer and was asked if everything was alright. We would highly recommend Mr. Martino and Gateway Chevrolet. More
by modelachris
Employees Worked With
Michael Martino
December 11, 2020
The best customer service. I was assigned a contact person to meet. I was also provided transportation to and from the service center. On my way out I was able to grab a couple muffins to feed my kid person to meet. I was also provided transportation to and from the service center. On my way out I was able to grab a couple muffins to feed my kids breakfast when I returned home. Easiest morning ever. More
by NICOLEBROWNAZ
Employees Worked With
Alfonso Gastelum, Sal Flores, Alex Aguirre, Javii Molina Quintero
December 11, 2020
Advisor was fantastic and service tech found the tire issue I was having when no one else could. Much appreciated! Went to discount 5 times with no luck. issue I was having when no one else could. Much appreciated! Went to discount 5 times with no luck. More
by jasonreed112
Employees Worked With
Service department
December 10, 2020
I had a friendly, fast, and COVID safe experience on my last visit for my routine oil change. My car care maintenance is free as part of my warranty and I feel confident and trust getting all my car care n last visit for my routine oil change. My car care maintenance is free as part of my warranty and I feel confident and trust getting all my car care needs with Gateway Chevrolet. I highly recommend them! More
by xo602ortiz
December 10, 2020
When I always pull up to get my Silverado service there is always a friendly lady welcoming me and getting my service advisor to me bought my 2018 Silverado from here and always will have it serviced here is always a friendly lady welcoming me and getting my service advisor to me bought my 2018 Silverado from here and always will have it serviced here there always helpful and friendly from sales to services More
by hernandezralph21
Employees Worked With
