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Gateway Chevrolet
Avondale, AZ
8,242 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,242 reviews
November 16, 2020
Customer service was above and beyond. Never was purchasing a car so easy. Andre was wonderful The next vehicle we purchase will be with Gateway and Andre. thank you so much purchasing a car so easy. Andre was wonderful The next vehicle we purchase will be with Gateway and Andre. thank you so much More
by Leejsmith
Verified CustomerEmployees Worked With
Andre
November 16, 2020
I use my vehicle for work and brought it in for a routine maintenance. I also asked the service advisor if they could check it because I think I had a leak. I was told They did not mention a leak however I g maintenance. I also asked the service advisor if they could check it because I think I had a leak. I was told They did not mention a leak however I got at home and it’s still leaking. I can see it plain as day. I’m upset because it is my lively hood. Now I need to find time to get it checked again when it could’ve been done already. Also trash was left I my unlocked Unsecured vehicle. It almost feels as if they didn’t property work on my vehicle since it was a later appointment on Saturday. More
by raulv1
Employees Worked With
Alejandra I believe
November 14, 2020
John was great and the service was very timely, coffee was great. wearing mask was a pain in the a__. Thanks to our Gov. With a 99.9% recoverey rate what is the fear. was great. wearing mask was a pain in the a__. Thanks to our Gov. With a 99.9% recoverey rate what is the fear. More
by sf2525
Employees Worked With
Sheldon,John
November 14, 2020
There awsome took care of my car isdues n they were very professional n kept me updated the whole time... Would be bringing my car back here for maintaince services professional n kept me updated the whole time... Would be bringing my car back here for maintaince services More
by VEGAMANDO91
Employees Worked With
Paul
November 14, 2020
You know like any other dealer, always lying, scamming and only worried about money. I did get a good deal but that because I did my research and stood firm, otherwise they would have screw me over. Do y and only worried about money. I did get a good deal but that because I did my research and stood firm, otherwise they would have screw me over. Do your research and taking back the better buying experience. More
by mattyg
Employees Worked With
Unknown
November 13, 2020
My service advisor, Paul was outstanding. His communication and dedication to customer service is excellent. I will be back with all my service needs in the future. communication and dedication to customer service is excellent. I will be back with all my service needs in the future. More
by mhardin2
Employees Worked With
Paul
November 12, 2020
Zach always takes good care of us. Reviews everything with the vehicle with us. Never feel pressured. Always pleasant. Knowledgeable and obviously knows his job. with the vehicle with us. Never feel pressured. Always pleasant. Knowledgeable and obviously knows his job. More
by lynn
Employees Worked With
Zach
November 12, 2020
Great service and will continue to come back again for future service. I will recommend this dealership to friends and family members. As well as the service department. future service. I will recommend this dealership to friends and family members. As well as the service department. More
by Chavez, Chris311
Employees Worked With
Jason
November 12, 2020
Gabriel our sales rep was amazing! He made sure our all our expectations were meet and helped in any way he can, he showed to the fullest our business was important and assured we left happy. our expectations were meet and helped in any way he can, he showed to the fullest our business was important and assured we left happy. More
by javelleyra
Employees Worked With
Gabriel
November 12, 2020
First time making an appointment and the whole visit was wonderful. Thank you again. My person helping was very friendly and knowledgeable. I will definitely be making my visits by appointment. wonderful. Thank you again. My person helping was very friendly and knowledgeable. I will definitely be making my visits by appointment. More
by BMGARCIA
Employees Worked With
Kyle Mitchell
