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Gateway Chevrolet
Avondale, AZ
8,303 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,303 reviews
November 30, 2020
The wait to sign the paperwork for my car was a bit long but the staff was amazing I am so happy w my new car but the staff was amazing I am so happy w my new car More
by RODRIGUEZESME24
Verified Customer
November 30, 2020
I had another great experience with Gateway Chevy. From the beginning to end of the visit my family and I were treated with respect. Daniel provided my family with waters and offered my children something the beginning to end of the visit my family and I were treated with respect. Daniel provided my family with waters and offered my children something to write on. This is the second vehicle I purchase from Gateway Chevy and on both sales the salesman and finance team worked together to make a good deal. I highly recommend this dealership based off of their great prices and customer service. More
by Dan
November 29, 2020
Great service, appreciated the loaner car, only Great service, appreciated the loaner car, only complaint is that I don't need to be bombarded by sales people as I park my car to do anything at th Great service, appreciated the loaner car, only complaint is that I don't need to be bombarded by sales people as I park my car to do anything at this dealership. Everytime I come for parts or service, I have someone approach me right away as I get out of my vehicle. I know what I am doing and where I am going. I feel the sales people are like vultures on anyone that steps foot on the property. More
by JRMANSFIELD807
Employees Worked With
John sheldon
November 28, 2020
The salesman was nice , courteous , knowledgeable, friendly , cool and understanding . The dealership was very clean, organized , and easy to find . Would recommend salesman to others friendly , cool and understanding . The dealership was very clean, organized , and easy to find . Would recommend salesman to others More
by JUNBUG23
Employees Worked With
Sean Counts
November 28, 2020
We have been coming to Gateway for 19 years John Shelden is our service person. We had our other Impala for 19 years and hope this one lasts as long as the old one. The only problem I had is they did no det is our service person. We had our other Impala for 19 years and hope this one lasts as long as the old one. The only problem I had is they did no detail the car very good got in the sun could not see out the wind shield the out side had streaks on it. Just not a good job. More
by budandjeanette2
Employees Worked With
La Rue Abrams, Tony Castel de Oro
November 28, 2020
Sean was excellent at helping us find the truck we wanted. Would recommend family and friends to visit Gateway Chevy and Sean. Very happy with our purchase. wanted. Would recommend family and friends to visit Gateway Chevy and Sean. Very happy with our purchase. More
by karleigh.havill
Employees Worked With
Sean
November 27, 2020
I set up an appointment for my new 2021 Tahoe, to get 2 Recalls fixed on it. After 24 hours the car wasn’t even looked at, it stayed parked till the next day. They should at least give you a heads up to ju Recalls fixed on it. After 24 hours the car wasn’t even looked at, it stayed parked till the next day. They should at least give you a heads up to just wait up a day, that way the family isn’t carless. The tech Robert was amazing and straight up about the situation so I appreciate the honesty and not sugar coating the news. If he were to make some crazy excuse like 98% of the world would of I would give a 1 star. Anyways the root cause of the low rating is just due to leaving people carless, instead of saying, “hey we might no be able to look at your car, let’s oush back your appointment that way you are not carless.” People have families and need to get around. They have my wife’s car in there now, and god only knows when they’ll work on her new Chevy Blazer 2020. More
by Eddie Oaxaca
Employees Worked With
Robert
November 27, 2020
Customer service was good but as respect to everybody, Why most of employees dont wear a mask even talking with customers??? some of them did but not as they sholud Why most of employees dont wear a mask even talking with customers??? some of them did but not as they sholud More
by LESLY_33
Employees Worked With
Dont remember
November 27, 2020
The worst car service experience I’ve ever had ! They The worst car service experience I’ve ever had ! They had my car for 3 weeks because they can’t perform oil changes correctly I would definitely not The worst car service experience I’ve ever had ! They had my car for 3 weeks because they can’t perform oil changes correctly I would definitely not recommend bringing a car you care about. More
by damian
Employees Worked With
Service department( Mike)
November 26, 2020
Asked them to put the battery holder and it took forever to get my suv back and no car wash.Didn’t seem to listen to my concerns! I got my tranny flush but I didn’t get my car wash or anything else I asked to get my suv back and no car wash.Didn’t seem to listen to my concerns! I got my tranny flush but I didn’t get my car wash or anything else I asked for and took 3 hours. More
by jamiebarnes103
Employees Worked With
Some admin , Anne Monroe
