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Gateway Chevrolet
Avondale, AZ
8,299 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,301 reviews
November 26, 2020
Asked them to put the battery holder and it took forever to get my suv back and no car wash.Didn’t seem to listen to my concerns! I got my tranny flush but I didn’t get my car wash or anything else I asked to get my suv back and no car wash.Didn’t seem to listen to my concerns! I got my tranny flush but I didn’t get my car wash or anything else I asked for and took 3 hours. More
by jamiebarnes103
Verified CustomerEmployees Worked With
Some admin , Anne Monroe
November 25, 2020
Great customer service. Quick sale with no issues. Got what we wanted with no pressure or pushy sales tactics from Ty Van Hoosen. Great overall experience. what we wanted with no pressure or pushy sales tactics from Ty Van Hoosen. Great overall experience. More
by ANDREWSACCOMAN
Employees Worked With
Ty Van Hoosen
November 25, 2020
The price went up over 10k from list price. My sales person although kind seemed in a rush the entire time and didn't really know the features of the truck. I added foot rails to an already lifted truck person although kind seemed in a rush the entire time and didn't really know the features of the truck. I added foot rails to an already lifted truck and a bed liner. There was zero warranty so I had to add that as well. I was told I didn't need to add Gap and that I could FOR SURE get is through Geico at 9pm so I called them the next day to find out they don't even offer Gap. Im disappointed and praying they do something to fix it. More
by celson404
Employees Worked With
Justin, Ronnie
November 25, 2020
Gateway beat the price of everybody in the area, and the salesman Trevor was the perfect level of helpful & attentive without being at all pesky. salesman Trevor was the perfect level of helpful & attentive without being at all pesky. More
by john.c.morrill
Employees Worked With
Trevor Vona
November 24, 2020
Fransico Aponte is great and pays attention to your needs. He didn't try to put us into something we didn't need. Just something that works for our payments and scenario. Needless to say, we bought needs. He didn't try to put us into something we didn't need. Just something that works for our payments and scenario. Needless to say, we bought two from him in two days. Go find Fransico and let him be who you choose to work with in buying your next vehicle with Gateway! More
by BOBISELLSAZHOMES
Employees Worked With
Francisco Aponte
November 24, 2020
My issue wasn't resolved, I needed a tire and I was told by Rob that it was going to take to long to get. After I've been there for over 2 hours. Poor customer service skills. by Rob that it was going to take to long to get. After I've been there for over 2 hours. Poor customer service skills. More
by GREGBANKS51
Employees Worked With
Rob
November 23, 2020
It was a great experience, Ty was very straight forward and helpful. I appreciate the time not being wasted on negotiating for the price of the car. and helpful. I appreciate the time not being wasted on negotiating for the price of the car. More
by daves_work2000
Employees Worked With
La Rue Abrams
November 23, 2020
Great experience! My service advisor was Robert and he was excellent! He was very professional and knowledgeable. The repairs were completed in a very timely manner. was excellent! He was very professional and knowledgeable. The repairs were completed in a very timely manner. More
by jbryan16
Employees Worked With
Robert
November 23, 2020
From trying to get the advertised price to the hassle because I was cash to waiting almost 3 hours to receive a dirty car....it wasnt fun and it should be because I was cash to waiting almost 3 hours to receive a dirty car....it wasnt fun and it should be More
by agt086
Employees Worked With
Other Employees :
La Rue Abrams, Bryan Apodaca, Alex Aguirre, Dwayne Washington
November 20, 2020
I went for a simple oil change and coolant flush and the completely messed up my engine and gave it back to me. They’ve been in no hurry fixing it as my car had been there for going on 3 weeks now completely messed up my engine and gave it back to me. They’ve been in no hurry fixing it as my car had been there for going on 3 weeks now More
by damian
Employees Worked With
Entire service team
