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Gateway Chevrolet

Avondale, AZ

Overview
Employees
Reviews
Vehicles
4.5
8,289 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership. In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business. A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied. In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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9901 West Papago Freeway

Avondale, AZ

85323

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Showing 8,289 reviews

November 10, 2020

This dealer is xxxxxxxxx. I never come back again. Dont recomended to buy a car in this place. This guys sale a unsafe vehicles More

by milicia81
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan velazquez, Howard Thaler, Tony Castel de Oro
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Nov 29, 2020 -

Gateway Chevrolet responded

milicia81 Milicia81, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, Inc. (623) 932-4389 All the best, Management

November 09, 2020

Customer service was awesome In house financing was great Will recommend to family and friends In the future Simply the best service we have ever More

by Merrill lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie In finance the best..., Dwayne Washington
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Nov 10, 2020 -

Gateway Chevrolet responded

We always strive to deliver the best service experience so we are glad to hear you found that to be the case. Feel free to reach out to us if you ever need anything else. Have a fantastic day!

November 09, 2020

Super fast service Mike Beck is friendly and informative. The scheduled service was completed quickly and the after report was clear and informative. Great experience. More

by spedinturtle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Beck
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Nov 10, 2020 -

Gateway Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Chelsea Wheeler

November 09, 2020

Cody Mills was great on a scale of 1 to 10 Cody Mills was great on a scale of 1 to 10 he was a 10 after having a bad experience with a chevy dealer on I-17 and Bell road will reco More

by rlptruckinginc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Mills 5 Star
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Nov 10, 2020 -

Gateway Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Gateway Chevrolet, Inc.. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day! All the best, Chelsea Wheeler

November 09, 2020

The salesman Jesus Castro was very polite and helpful. He made it very easy and comfortable me to purchase it. Overall it was a great experience. More

by GUSHERNANDEZ1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Casto
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Nov 10, 2020 -

Gateway Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jesus here at Gateway Chevrolet, Inc.! We sincerely value your business and look forward to your next visit! All the best, Chelsea Wheeler

November 08, 2020

Service department is horrible! No communication, takes 5 hours for an oil change, tire pressure was WAY higher than it should have been, asked for info on a check engine light, received no documentation reg More

by grneyedgrl19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
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Nov 24, 2020 -

Gateway Chevrolet responded

Hello Grneyedgrl19, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

November 06, 2020

Frankie was awesome 5 star ⭐️ for sure! Will definitely recommend family and friends to go in & purchase a vehicle!!! & recommend Frankie & all the team at gateway! More

by veronicanavarro12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
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Nov 10, 2020 -

Gateway Chevrolet responded

veronicanavarro12 Thank you for taking the time to leave great feedback! We strive for excellence and want all of our customers to have a stress free experience. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, Team Gateway

November 06, 2020

My sales associate, Omar Polo, was the best. Very helpful and informative and made the process quick and easy. Best service I could hope to find. More

by torinbryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar polo
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Nov 10, 2020 -

Gateway Chevrolet responded

torinbryant Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're pleased to know we have been able to exceed your expectations and really help you out. We want all our clients to have a comfortable and stress-free experience with us. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! All the best, Team Gateway

November 06, 2020

All around great service. Very knowledgeable, and efficient. Friendly. Never felt rushed. Appreciated how social distancing was observed and everyone was following a mask protocol. More

by lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar and Tony, and Zach
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Nov 10, 2020 -

Gateway Chevrolet responded

lynn Thank you for your 5 star review and for taking the time to leave great feedback. We're pleased to know we have been able to exceed your expectations and really help you out. Your satisfaction is important to us, so we want to sincerely thank you for choosing Gateway Chevrolet, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! All the best, Team Gateway

Nov 10, 2020 -

lynn responded

Thank you. You are our dealer of choice.

November 04, 2020

2nd time in the same month I've had to go back for the same reason!!! I did not have a reliable vehicle before I bought this one, I do not have a reliable vehicle even with this one!!! More

by chinowillie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
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Nov 18, 2020 -

Gateway Chevrolet responded

Hello Chinowillie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Gateway Chevrolet, Inc. (623) 687-3503 Best Wishes, Team Gateway

Nov 18, 2020 -

chinowillie responded

I do not want to speak to anyone, I just want my vehicle fixed!!! I said what I had to say so customers know about this dealer, I am not taking anything back, unfortunately I have a maintenance package so I will have to keep coming here. I will speak my mind every time you ask me for a survey...

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