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Gateway Chevrolet
Avondale, AZ
8,261 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,261 reviews
September 02, 2020
went in for a service oil change and cabin filter change service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks service advisor Robert Hernandez was very friendly and took care of my service and even had my truck wash.. Thanks More
by juda.cid1
Verified CustomerEmployees Worked With
Robert Hernandez
September 02, 2020
My service advisor was very helpful and only concentrated what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend what I actually requested for service. He never tried to up sell, or pressure additional services which other dealers (aka Surprise Ford) always tend to do. I was in and out at the exact time my advisor estimated would the service would be completed. Thank you! More
by djramo85
Employees Worked With
Not listed.
September 02, 2020
I went to get my oil changed and tires rotated, as well as check on why my car kept giving a message that it could not shift to park. Employees were nice enough; however, are not good at providing updates. as check on why my car kept giving a message that it could not shift to park. Employees were nice enough; however, are not good at providing updates. We were at there for 2 1/2 hours before we learned that they needed to go pick up a part to repair the shift issue and that was because my husband went to ask for an update. Additionally, we were told that the oil change nor the tire rotation had been done yet, so it was going to take hours to fix the shift issue and do the oil change/tire rotation after. By the time everything was fixed, we had been there for over 5 1/2 hours. More
by ANGELA
Employees Worked With
Mike
September 02, 2020
The warranty-repair of the damage that had occurred to my paint job was fixed, and the people are professional, honest, and kind. I wasn't even aware that the damage was not my fault until I was told by the paint job was fixed, and the people are professional, honest, and kind. I wasn't even aware that the damage was not my fault until I was told by the dealership's body shop, which in addition to doing the repaint, also detailed (thoroughly cleaned) the interior. More
by KARMERCOY
Employees Worked With
Evert, Eric, Nicki, Angelica, Jeremy Thompson
August 31, 2020
Great customer service! Such an amazing team ... professional and awesome... was treated so good would definitely come back for next car purchase .. had an amazing experience professional and awesome... was treated so good would definitely come back for next car purchase .. had an amazing experience More
by alyse.gomez
August 31, 2020
The best customer service I have ever seen. Everyone at the dealership went out of their way to make sure my experience was as seamless as possible. the dealership went out of their way to make sure my experience was as seamless as possible. More
by WKPFARMS
August 31, 2020
Cost could be more reasonable esp . During the Covid outbreak. Don’t understand the ? About home delivery test driving or service to my vehicle ??? What’s this about ?? outbreak. Don’t understand the ? About home delivery test driving or service to my vehicle ??? What’s this about ?? More
by beverlyprue
Employees Worked With
John Sheldon
August 31, 2020
By far the best dealership we have been to, Ricky was an amazing sales person, very nice, honest and professional. Highly highly recommend to my family and friends!! amazing sales person, very nice, honest and professional. Highly highly recommend to my family and friends!! More
by pmunoz1028
Employees Worked With
Ricky Aguilar, Lorenzo
