Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Chevrolet
Avondale, AZ
8,237 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,237 reviews
April 03, 2020
Great people and with hard times they understand no pressure buying a brand new truck and staff being friendly was worth the trip to Gateway pressure buying a brand new truck and staff being friendly was worth the trip to Gateway More
by DSONS303415
Verified CustomerEmployees Worked With
Other Employees :
Howard Thaler, Enrique Velazquez, Yoli Pena, Tony Castel de Oro
April 02, 2020
Always is great to have the service and fast return of my car back. Having and appointment helps expedite the in and out visit. Keep the great work and service. car back. Having and appointment helps expedite the in and out visit. Keep the great work and service. More
by bradboyle
Employees Worked With
Other Employees :
Howard Thaler, Enrique Velazquez, La Rue Abrams, Josh Bowles, Bryan Apodaca, Alex Aguirre, Seth Behrens
April 02, 2020
All of the people were very nice. Were very knowledgeable in there vehicles accessories and how they seemed to work.Eli was very nice to work with! in there vehicles accessories and how they seemed to work.Eli was very nice to work with! More
by snoscoop85
Employees Worked With
Elijah Cid
April 02, 2020
Tire Purchase I thought the original tires I purchased less than 4 months ago were under warranty. Will not buy tires from here again. I appreciate not charging l I thought the original tires I purchased less than 4 months ago were under warranty. Will not buy tires from here again. I appreciate not charging labor, and I have had great service otherwise, this one (paying almost $200 to replace a tire that is only 4 months old), especially at this time in our country really upset me. To be honest, I did not say anything to Noe, and he is a great employee and has treated me very well, so I don't think it is his fault, but every other time I have purchased tires they have come with some type of replacement warranty and I do not remember being told that these did not.. More
by keipermichele
Employees Worked With
Noe
April 01, 2020
It really was work to get my deal done I had been looking for vehicles for a while. Was in contact with one salesman and he quit calling back in November. Dropped in to the dealership back I had been looking for vehicles for a while. Was in contact with one salesman and he quit calling back in November. Dropped in to the dealership back in February and talked with a sales lady that followed up once after the initial visit, after contacting her several times (initiated by my calls/texts) there was not follow-up. Coming into the deal, Gateway had the vehicle I needed. They were able to get the pricing in range of where I needed to be with the new vehicle. The unfortunate thing about the deal was the valuation of the trade. Once it was all said and done was well below KBB and NADA valuations. Trade in is in good condition and had some small items wrong with it. Pretty much turn key to resell. Even had it detailed before I turned it in. Not a good experience. Being a well qualified customer it seemed like work to get them to get the right interest rate. Salesman was nice and the sales manager was personable. Would I go back? Probably to get the items promised at purchase. Other than that, it will be a crap shoot. More
by lrad
April 01, 2020
The folks at Gateway are always awesome. Between the service dept, parts, and now I was able to work with their sales team. They helped me in finding what ai truly wanted in a truck and I couldnt be hap service dept, parts, and now I was able to work with their sales team. They helped me in finding what ai truly wanted in a truck and I couldnt be happier with the experience. More
by ajcsencsits
Employees Worked With
Eddy is sales and Bob were awesome and extremely helpful, Dwayne Washington
April 01, 2020
Sorry to say this was my single most best experience at the service department this last visit. My service department person's name is Zachary Sheld and he took great care of me making it the best experien the service department this last visit. My service department person's name is Zachary Sheld and he took great care of me making it the best experience I've ever had at Gateway. I was in on warranty work for a window regulator. More
by CHRISBELOIT
Employees Worked With
Zachary, L, Sheld
April 01, 2020
The staff was friendly and the dealership was clean my service advisor took care of everything that I needed taken care of on my truck highly recommend this place to anyone. service advisor took care of everything that I needed taken care of on my truck highly recommend this place to anyone. More
by bjc4495
Employees Worked With
Robert Hernandez
March 31, 2020
Awesome service, great staff and very welcoming. Was in and out quickly! Thanks to all the Gateway Staff for a friendly service visit, you guys really care! and out quickly! Thanks to all the Gateway Staff for a friendly service visit, you guys really care! More
by irishflame27
Employees Worked With
Lisset Diaz
