Gateway Chevrolet

Opportunistic and Dishonet Perhaps I should have checked checked out the company before I ordered my Corvette C8 from Gateway Chevrolet. I placed my order 7 months ago and got t Perhaps I should have checked checked out the company before I ordered my Corvette C8 from Gateway Chevrolet. I placed my order 7 months ago and got the first allocation in Arizona. I was prompted to pick Gateway as the dealer by General Motors. The invoice I received after walking through the specifications was $84,000. There was never any mention of a dealer markup - and I corresponded many times with the dealership. Imagine my surprise when I went to pick up the car, only to find an opportunistic Covid-19 markup of $20,000 (the plant has stopped producing cars due to the pandemic). The GM Robert Perez lied straight to my face and said he had told me about the dealer markup - when asked to produce proof, he produced a copy of an email on which he had handwritten +$20k - the ink did not even appear to be dry. When I requested to speak to the owner, I was denied and told "It is what it is, if you don't like it you can leave". Prior to any mention of a markup, he had mentioned that he could probably sell the car for $140k. How GM allows this kind of dishonesty to exist in their dealer network is a complete mystery. Taking advantage of a global pandemic for profit is deplorable. Fortunately I was able to source a replacement car from a more reputable dealer. More

Since the first time I met her she has always help me in everything I need right away . She is very respectful and honest in everything she does. everything I need right away . She is very respectful and honest in everything she does. More

Great and fast service! I went in for an oil change and recall service. Liz assisted me and the whole process was quick. She definitely has great customer service skills. recall service. Liz assisted me and the whole process was quick. She definitely has great customer service skills. More

Was great in communication via email prior to coming in. Felt a little pressured once there and not fully explained between cars options but happy Felt a little pressured once there and not fully explained between cars options but happy More

Always a pleasure dealing with Tony and Yoli second time buying a car from them and the rest of the team has been great as well buying a car from them and the rest of the team has been great as well More

Good dealership. Salesman was excellent and knowledgable. They got me in and out quick. They showed me every vehicle that I wanted to see. Pleasant experience. They got me in and out quick. They showed me every vehicle that I wanted to see. Pleasant experience. More

Liked how we where greeted when we got there. Show only vehicles I wanted to see. And all the support we got, very helpful in explaining things. vehicles I wanted to see. And all the support we got, very helpful in explaining things. More

Great service Did a great job. Was completely satisfied with the peformance and timing of the oil change and tire rotation. I'll be back in the near future for more Did a great job. Was completely satisfied with the peformance and timing of the oil change and tire rotation. I'll be back in the near future for more great service. Thank you! More

I did not appreciate being told that my moon roof couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't apprec couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't appreciate a phone call from the sales department 30 minutes later saying they were in the market to buy a 2016 Cadillac SRX. More

Super low stress buying experience, and when I said I didn't want a payment over the number X they kept me as close as possible to that even with the upgraded model I liked. didn't want a payment over the number X they kept me as close as possible to that even with the upgraded model I liked. More