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Gateway Chevrolet
Avondale, AZ
8,241 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,241 reviews
March 23, 2020
Great service Did a great job. Was completely satisfied with the peformance and timing of the oil change and tire rotation. I'll be back in the near future for more Did a great job. Was completely satisfied with the peformance and timing of the oil change and tire rotation. I'll be back in the near future for more great service. Thank you! More
by blvnjss
Verified CustomerEmployees Worked With
Daniel Mora.
March 23, 2020
I did not appreciate being told that my moon roof couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't apprec couldn't be checked because the mechanics needed to be paid too. Instead he could have explained the bumper to bumper was expired. Also don't appreciate a phone call from the sales department 30 minutes later saying they were in the market to buy a 2016 Cadillac SRX. More
by tvirgil28
Employees Worked With
John Sheldon
March 23, 2020
Super low stress buying experience, and when I said I didn't want a payment over the number X they kept me as close as possible to that even with the upgraded model I liked. didn't want a payment over the number X they kept me as close as possible to that even with the upgraded model I liked. More
by GHORMLEYALEC
March 22, 2020
I had a great experience getting my first vehicle. The people were nice and helpful. I am glad that i purchased my vehicle here and definitely would recommend anyone looking for a car to come to this deal people were nice and helpful. I am glad that i purchased my vehicle here and definitely would recommend anyone looking for a car to come to this dealership!!! More
by ashhley1102
Employees Worked With
Mo Woods
March 21, 2020
It's a shame that you do not offer a ride for a customer who purchased the vehicle there and wants to continue getting service there instead of going to a dealer near my home. I was told the distance was to who purchased the vehicle there and wants to continue getting service there instead of going to a dealer near my home. I was told the distance was too far for them to provide transportation for my $501.00 service which took six hours. More
by renesosa721
Employees Worked With
Service dept mgr?
March 20, 2020
Service center is great. When we bought the car NO one showed us anything on how to use settings. That is bad servicethat's it showed us anything on how to use settings. That is bad servicethat's it More
by KRVARNS
Employees Worked With
Ricky is the only that was only worried about a sale for him and new girl can go home for the day
March 20, 2020
Oil Change and Tire rotation The service department personal were great. They promised to have my Traverse ready in time and they did so. Although it was a rainy day, they still w The service department personal were great. They promised to have my Traverse ready in time and they did so. Although it was a rainy day, they still wash and clean the inside as promised. Great job all around, thank you. Juan & Martha Arenas More
by mjarenas1
Employees Worked With
Liz Diaz
March 20, 2020
A+ as usual I have been a customer for over 9 yrs and have purchased two new vehicles @ Gateway.Was in for regular maintenance as usual great service,especially f I have been a customer for over 9 yrs and have purchased two new vehicles @ Gateway.Was in for regular maintenance as usual great service,especially from my service manager John Shelbourne. More
by BOXCUT1
Employees Worked With
John Shelbourne
March 20, 2020
My service advisor didn’t go over any of the multi point inspection with me nor was I given any printed results of the inspection. When I was done paying he handed me my keys. I had to ask where my car was inspection with me nor was I given any printed results of the inspection. When I was done paying he handed me my keys. I had to ask where my car was. He pointed and said it was straight ahead, it was not and I had to walk through the parking lot in the rain to find my car. My umbrella was in my car because I wasn’t expecting that I would have to go out in the rain to get my car. More
by sonja.m.f
Employees Worked With
Noe Montelongo
March 19, 2020
Great service and deals! I was able to test drive several cars and even though it was late in the afternoon the sales representative Gabriel was very patient and motivated to keep up with us. We were able to cars and even though it was late in the afternoon the sales representative Gabriel was very patient and motivated to keep up with us. We were able to find a great car for me and for a great price! More
by Alexandra Morris
Employees Worked With
Gabriel Salazar
