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Gateway Chevrolet
Avondale, AZ
8,345 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,345 reviews
April 27, 2020
Service dept was awesome. My advisor took care of my getting my oil change for the most economical price. Heat me know additional things to be cared for. Gateway Chevrolet has always been very efficient getting my oil change for the most economical price. Heat me know additional things to be cared for. Gateway Chevrolet has always been very efficient and helpful. More
by HARDYLINDAC46
Verified CustomerEmployees Worked With
John in service department gets a 5 star review
April 27, 2020
Easy and Friendly service I recently brought my vehicle in for service and it was very nice with no waiting and no fuss. My service adviser Robert Hernandez was very helpful an I recently brought my vehicle in for service and it was very nice with no waiting and no fuss. My service adviser Robert Hernandez was very helpful and informative. Usually when I am in for service it has been a very slow process but they are getting better with all the new space they have. As far as the dealer as a whole, I have purchased two new vehicle in the span of 1 year and I must say their sales department (who they don't even list on the website) has been the most difficult staff to work with constantly arguing and running back and forth and always telling me I was wrong. After 4 hours of back and forth I finally had enough and was going to leave he then decided to work with me. This was horrible considering their false one sided reviews on there website. More
by lewisbl5555
Employees Worked With
Robert Hernandes
April 27, 2020
Sold us a vehicle that was used but supposedly had an alignment done. Now we have been told it needs a kit to properly align. Don’t shop here. alignment done. Now we have been told it needs a kit to properly align. Don’t shop here. More
by chelsrlewis
Employees Worked With
Bryan Apodaca
April 26, 2020
If I could've given 0 stars I would have! They are not up front with people at all! I would NOT recommend gateway to ANYONE! PLEASE do NOT use this dealership! front with people at all! I would NOT recommend gateway to ANYONE! PLEASE do NOT use this dealership! More
by MZ.TEEDY1982
Employees Worked With
Dwayne Washington
April 25, 2020
rather it was the car buying process, or an recall issue, or even just a question or concern, gateway Chevrolet had displayed some of the best customer service I've ever had all across the board. its has bee or even just a question or concern, gateway Chevrolet had displayed some of the best customer service I've ever had all across the board. its has been such a pleasure doing business with everyone there. It simply feels like they care about there c ustomers .keep up the great work. More
by adballerlife
Employees Worked With
Other Employees :
Paul and Mike in the mechanic shop 5 stars, Dwayne Washington
April 24, 2020
buyer beware UPDATE 6/09 still haven't changed my mind....do not do business with gateway. I still have unanswered questions. they didn't explain their ads or h UPDATE 6/09 still haven't changed my mind....do not do business with gateway. I still have unanswered questions. they didn't explain their ads or how they financed. that's the biggest thing...if you have a pre-approved loan from your financial institution, they ignore it. the title of this review says it all. buyer beware. or...go at your own risk. they are hard of hearing and do not listen to you. I will never buy a car in this state...Arizona again. More
by maddogdiddit
Employees Worked With
mo, sales manager#1, larry, robert revere, anne monroe, Anne Monroe
April 24, 2020
Justin and the whole dealership were awesome. No games, honest, and very patient. I had a budget and they respected and helped me a ton! Most people can’t be patient with me since I can be stubborn. Go honest, and very patient. I had a budget and they respected and helped me a ton! Most people can’t be patient with me since I can be stubborn. God bless these guys! More
by LJones
April 23, 2020
It's always neat & clean the reception and service folks are kind and professional. I trust my service manager John, I feel that he is always looking out for me and my family are kind and professional. I trust my service manager John, I feel that he is always looking out for me and my family More
by NICHOLE. BLACKWELL
Employees Worked With
John Sheldon
