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Gateway Chevrolet
Avondale, AZ
8,270 Reviews
Joe Gambino, Sr has had a passion for cars since he was a young boy. Growing up in Brooklyn, New York he was afforded many opportunities, but none compared to his dreams of one day owning his own car dealership.
In 1956 Mr. Gambino and his wife moved to Phoenix, AZ and purchased Bobby Unser Chevrolet in 1983. The store was renamed Joe Gambino Chevrolet shortly thereafter. For years, Mr. Gambino lived the life he had always dreamed of and enjoyed the privilege of being the furthest Chevrolet dealer west in the country. People flocked from miles around to visit Joe Gambino Chevrolet because of their honest, up-front business model: We're not completely satisfied until you're completely satisfied.At Joe Gambino's Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
In 1997, Joe Gambino Chevrolet became Gateway Chevrolet and in January 2002, they moved from their old location on East Van Buren to a brand-new state of the art facility in the Avondale Automall located at 9901 W. Papago Freeway. The new location provided expanded service bays, comfortable customer areas and even more room for inventory; but most importantly, an ease of business that can only be translated into happy customers.Joe Gambino, Sr has a son Joseph (or Joe Jr.) Joe Jr's affinity for rare automobiles and to be just like his dad led him into the business at a young age. When Joe Jr was 23, he became a sales person at Gateway Chevrolet. His determination for success and perfection led him up through the ranks until 2010 when he became the General Manager of Gateway Chevrolet. Committed to selling cars at a great price and maintaining a positive relationship with the community, Joe Gambino, Jr. and Joe Gambino's Gateway Chevrolet have become a staple in the Phoenix and Greater Arizona area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,270 reviews
July 10, 2019
Ok Review Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my Since all my experiences from the work that was supposed to be done with the car, with my radio, or mic, I would not let gateway do any service to my car, just oil changes, why, because they will just say, call general motors, that is the perception that I get from this dealership. not willing to go above and beyond, and giving me a rental when they are not supposed to, is not going above and beyond, that is doing your job, but overall the oil changed took forever 3 hours when I used to do them within a hour and then mike telling me that they put my keys at his old desk for how long, this place is unorganized, More
by andrhayn2012
Verified Customer
July 09, 2019
Oil change and fuel system service All personnel were prompt, courteous, and knowledgeable. The work was thorough and first quality. All questions were answered including questions abou All personnel were prompt, courteous, and knowledgeable. The work was thorough and first quality. All questions were answered including questions about planned future service other than that performed during this visit. My experience with Gateway service has always been pleasant. C L Clyatt, III More
by clarenceclyatt
Employees Worked With
John Sheldon, John’s office mate, Adam Edelson
July 09, 2019
Great! GOOD PEOPLE TO WORK WITH. GREAT LOCATION. THEY GO OVER BOUNDS TO HELP YOU OUT. HAD MY TRUCK CLEANED AND FUELED FOR ME WHEN TIME TO PICK UP. GOOD PEOPLE TO WORK WITH. GREAT LOCATION. THEY GO OVER BOUNDS TO HELP YOU OUT. HAD MY TRUCK CLEANED AND FUELED FOR ME WHEN TIME TO PICK UP. More
by dogday441
Employees Worked With
JOHNNY VALDEZ
July 08, 2019
Wait way too long I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having I had scheduled a simple oil change. I arrived at my appointment before time and still spent 2 plus hours at the dealership. Whats the point in having an appointment. More
by lgreen46
Employees Worked With
Zach Sheldon
July 08, 2019
Awesome Experience Emmanuel, or Manny was so humble and very nice. No pressure just walked me through everything. I appreciated that alot. He wasnt like your typical sha Emmanuel, or Manny was so humble and very nice. No pressure just walked me through everything. I appreciated that alot. He wasnt like your typical shark salesman. More
by Ana
Employees Worked With
Emmanuel Manny, Summer Smith
July 08, 2019
Great job Gateway did a great job. They where honest and did everything they said they would and more. Best price and trade in value for our car Gateway did a great job. They where honest and did everything they said they would and more. Best price and trade in value for our car More
by Roadster77
Employees Worked With
James Garcia Sanchez. Salesman , Enrique Velazquez, Summer Smith
July 08, 2019
Muy buen trato y atención gracias Muy buen trato y atención por las personas q me atendieron gracias muy agradecido del trato del vendedor José y la otra persona q me atendió Muy buen trato y atención por las personas q me atendieron gracias muy agradecido del trato del vendedor José y la otra persona q me atendió More
by JOSEVROSALES2014
Employees Worked With
Jose
July 08, 2019
Sales agreement The reason I rated this dealer fair was due to the fact that finance and sales were not on the same page. I was given a deal by my sales person Richar The reason I rated this dealer fair was due to the fact that finance and sales were not on the same page. I was given a deal by my sales person Richard and his manager who were great, that was based on my credit which I was comfortable with. After taking the deal, the last step was to sign the paper work, but was given different numbers by the finance person Alex. That’s when I started to feel very uncomfortable because the deal that I had signed for was not honored by finance. Again the sales person Richard was extremely friendly and helpful, but the finance person shot the good experience down and would not recommend anyone to finance through here unless by a separate financial agency. The vehicles were fairly priced. More
by mdlted
Employees Worked With
Richard
July 08, 2019
Great service This service center is about serving the customer. they're efficient and very productive in the oil change and tire rotation I requested. I highly rec This service center is about serving the customer. they're efficient and very productive in the oil change and tire rotation I requested. I highly recommend Gateway Chevrolet to take care of any of mine/your Chevrolet needs. More
by blvnjss
Employees Worked With
Zach Sheldon, Service Adviser
July 08, 2019
John Shelton was very professional. Like any dealership there are lots of cars in line. Having a person from the dealership is a gest idea to help with wait times Like any dealership there are lots of cars in line. Having a person from the dealership is a gest idea to help with wait times More
by RK
Employees Worked With
John Shelton
